US Operations Senior Manager
Immunocore
5 hours ago
Remote friendly (Gaithersburg, MD)
United States
Operations
Role: US Operations Senior Manager (Commercial & Medical Field Teams)
Responsibilities
- Lead project management of US Commercial team logistics, including scheduling and execution of key commercial objectives.
- Oversee field team support processes (IT, fleet, expense reporting, and other operational enablers).
- Drive planning and execution of all National Field Meetings (NFM) and Regional Meetings.
- Manage the US Commercial calendar and facilitate weekly Commercial cross-functional meetings.
- Partner with IT and Analytics/Insights teams to evolve and deploy tools and applications supporting commercial field execution.
- Manage daily interactions with external vendors and partners critical to Commercial field operations.
- Serve as lead point of contact for all inputs/outputs of the field CRM (Veeva).
- Oversee the US Medical team’s internal communication channel and calendar.
- Coordinate day-to-day interactions with vendors and partners essential to MSL field execution.
- Facilitate and manage US Medical field team and regional Medical meetings on a biweekly basis.
- Lead logistics planning and seamless execution of all National and Regional Field Meetings.
- Maintain and continuously improve CRM processes to ensure compliant, high-touch interactions across Commercial and Medical organizations.
- Maintain confidentiality and ensure a functional firewall between Commercial and Medical activities.
Performance/Compliance
- Jointly supported and evaluated by both Commercial and Medical leadership.
- Uphold compliance standards and maintain separation of duties between Commercial and Medical functions.
Qualifications
- 3–5+ years of experience in Commercial Operations, Medical Operations, Field Operations, or similar roles in pharmaceutical/biotech.
- Strong project management and organizational skills; ability to manage multiple complex workflows.
- Experience coordinating cross-functional teams and managing large-scale meetings or field events.
- Ability to work with external vendors and internal stakeholders across Commercial, Medical, IT, and Analytics.
- Commitment to compliance, confidentiality, and operational excellence.
- Excellent written and verbal communication skills; ability to influence without authority.
Benefits/Compensation
- Eligible for standard company benefits (medical, dental, vision, time off, 401k) and participation in annual incentive plans.
- US annual salary range: $121,500 – $202,500.
Responsibilities
- Lead project management of US Commercial team logistics, including scheduling and execution of key commercial objectives.
- Oversee field team support processes (IT, fleet, expense reporting, and other operational enablers).
- Drive planning and execution of all National Field Meetings (NFM) and Regional Meetings.
- Manage the US Commercial calendar and facilitate weekly Commercial cross-functional meetings.
- Partner with IT and Analytics/Insights teams to evolve and deploy tools and applications supporting commercial field execution.
- Manage daily interactions with external vendors and partners critical to Commercial field operations.
- Serve as lead point of contact for all inputs/outputs of the field CRM (Veeva).
- Oversee the US Medical team’s internal communication channel and calendar.
- Coordinate day-to-day interactions with vendors and partners essential to MSL field execution.
- Facilitate and manage US Medical field team and regional Medical meetings on a biweekly basis.
- Lead logistics planning and seamless execution of all National and Regional Field Meetings.
- Maintain and continuously improve CRM processes to ensure compliant, high-touch interactions across Commercial and Medical organizations.
- Maintain confidentiality and ensure a functional firewall between Commercial and Medical activities.
Performance/Compliance
- Jointly supported and evaluated by both Commercial and Medical leadership.
- Uphold compliance standards and maintain separation of duties between Commercial and Medical functions.
Qualifications
- 3–5+ years of experience in Commercial Operations, Medical Operations, Field Operations, or similar roles in pharmaceutical/biotech.
- Strong project management and organizational skills; ability to manage multiple complex workflows.
- Experience coordinating cross-functional teams and managing large-scale meetings or field events.
- Ability to work with external vendors and internal stakeholders across Commercial, Medical, IT, and Analytics.
- Commitment to compliance, confidentiality, and operational excellence.
- Excellent written and verbal communication skills; ability to influence without authority.
Benefits/Compensation
- Eligible for standard company benefits (medical, dental, vision, time off, 401k) and participation in annual incentive plans.
- US annual salary range: $121,500 – $202,500.