Therapy Access Manager (MO/KY/TN/IN)
United Therapeutics Corporation
8 days ago
On-site
Missouri, United States
Market Access
Therapy Access Manager (TAM) — Responsibilities:
- Manage defined accounts in a specific region/territory to support access for providers and patients; provide education on access services and reimbursement solutions for UT products.
- Execute a regional/territory strategic plan with internal/external stakeholders (e.g., call center/HUB, market access, other field partners) and serve as payer expert for the geography; communicate payer changes timely.
- Ensure understanding of reimbursement, specialty pharmacies, field reimbursement services, and UT patient support program; advise on patient-level reimbursement issues in compliance with Rules of Engagement.
- Support appropriate daily patient access activities in provider offices; liaison to UT patient assistance/access support services.
- Compliantly serve and support customers; provide in-person customer visits.
- Participate in cross-matrix meetings and team calls; enter activity into CRM.
- Provide office education across the access process (formulary/utilization criteria, insurance forms/procedures, benefits investigation, prior authorization, appeals, and/or claims resolution).
- Educate physician office staff on patient support services using UT-approved materials (e.g., provider portals and other tools).
Territory: KS, NE, IA, MO, S. IL, IN, KY, TN.
Minimum Requirements:
- Bachelor’s (8+ years) or Master’s (6+ years) or PhD/PharmD (2+ years) plus 1+ year experience in Market Access and/or Field Reimbursement for specialty products.
- Experience with specialty/biologic products and complex reimbursement; educate HCPs on patient service programs (copay, nurse education, patient assistance, etc.).
- Ability to manage ambiguity/problem-solve; solution-oriented mindset, strong business acumen, analytics.
- Ability to travel >50%.
Preferred Qualifications:
- Master’s/PhD/PharmD; cardiology or pulmonology therapeutic area experience.
- Experience with rare/orphan drugs; in-person/technology-based educational presentations (Zoom/Webex/Teams).
- Advanced medical insurance terminology; CMS policy/process knowledge with Medicare (Part B and Part D).
- Manage defined accounts in a specific region/territory to support access for providers and patients; provide education on access services and reimbursement solutions for UT products.
- Execute a regional/territory strategic plan with internal/external stakeholders (e.g., call center/HUB, market access, other field partners) and serve as payer expert for the geography; communicate payer changes timely.
- Ensure understanding of reimbursement, specialty pharmacies, field reimbursement services, and UT patient support program; advise on patient-level reimbursement issues in compliance with Rules of Engagement.
- Support appropriate daily patient access activities in provider offices; liaison to UT patient assistance/access support services.
- Compliantly serve and support customers; provide in-person customer visits.
- Participate in cross-matrix meetings and team calls; enter activity into CRM.
- Provide office education across the access process (formulary/utilization criteria, insurance forms/procedures, benefits investigation, prior authorization, appeals, and/or claims resolution).
- Educate physician office staff on patient support services using UT-approved materials (e.g., provider portals and other tools).
Territory: KS, NE, IA, MO, S. IL, IN, KY, TN.
Minimum Requirements:
- Bachelor’s (8+ years) or Master’s (6+ years) or PhD/PharmD (2+ years) plus 1+ year experience in Market Access and/or Field Reimbursement for specialty products.
- Experience with specialty/biologic products and complex reimbursement; educate HCPs on patient service programs (copay, nurse education, patient assistance, etc.).
- Ability to manage ambiguity/problem-solve; solution-oriented mindset, strong business acumen, analytics.
- Ability to travel >50%.
Preferred Qualifications:
- Master’s/PhD/PharmD; cardiology or pulmonology therapeutic area experience.
- Experience with rare/orphan drugs; in-person/technology-based educational presentations (Zoom/Webex/Teams).
- Advanced medical insurance terminology; CMS policy/process knowledge with Medicare (Part B and Part D).