Therapeutic Account Manager, Liver - San Antonio
Mirum Pharmaceuticals, Inc.
September 03, 2026
Remote friendly (United States)
United States
Sales
Position Summary
- The Therapeutic Account Manager (TAM) delivers strong, sustainable business performance and meaningful patient impact across an assigned territory.
- Develops deep clinical and account expertise in rare cholestatic liver diseases and Mirum’s Liver portfolio.
- Identifies and prioritizes high-opportunity customers, accounts, and referral networks.
- Executes customized account plans to advance disease awareness, patient identification, treatment consideration, initiation, and persistence in line with approved indications and promotional practices.
Responsibilities
- Develop and execute a focused territory business plan aligned to national/zone/regional priorities; use performance data, customer insights, market intelligence, access dynamics, and competitive trends to adjust strategy.
- Maintain accurate customer records, forecasts, expense reporting, and required administrative documentation.
- Identify and develop high-opportunity accounts, health systems, centers of excellence, and referral networks across pediatric and adult hepatology/gastroenterology.
- Create customized account plans reflecting local patient journey, stakeholders, clinical decision-making, referral patterns, access needs, and competition.
- Build trusted relationships across the care team; map influence/decision-making in complex accounts and secure next steps.
- Develop and maintain knowledge of rare cholestatic liver disease, diagnostics, mechanisms of action, clinical data, safety, patient support, access/reimbursement, and competitive landscape.
- Communicate complex clinical/scientific information credibly; engage HCPs as a clinically credible peer.
- Execute approved promotional programs in compliance with company policies and regulatory requirements.
- Collaborate with Market Access and Patient Services to support patient journey barriers.
- Partner with internal teams to elevate and address recurring access/patient-support barriers.
- Partner cross-functionally (Medical Affairs, Market Access, Patient Services, Marketing, Training, Operations, Analytics, Advocacy) and share field insights; participate in reviews/training/initiatives.
Qualifications
- Bachelor’s degree required; advanced degree preferred.
- 5+ years progressive pharmaceutical/biotech sales experience.
- Track record delivering results in complex specialty/rare/orphan/high-science markets.
- Rare disease experience highly preferred; hepatology, gastroenterology, and/or pediatric specialty experience highly desirable.
- Strong clinical aptitude to learn/communicate complex disease and product information.
- Experience in account-based selling across health systems, centers of excellence, multidisciplinary teams, referral networks, and influential HCPs.
- Insight-led/challenger-style selling ability.
- Knowledge of access and reimbursement dynamics and patient support pathways.
- Strong business acumen and data-driven territory/account planning.
- Exceptional interpersonal skills and emotional intelligence; ability to build trust.
- Self-motivated, organized, resilient; ability to operate independently in ambiguity.
- Successful cross-functional partnership experience.
- Commitment to ethical conduct and compliant promotional practices.
- Valid driver’s license; travel up to 70% (frequent overnight; occasional weekends).
- The Therapeutic Account Manager (TAM) delivers strong, sustainable business performance and meaningful patient impact across an assigned territory.
- Develops deep clinical and account expertise in rare cholestatic liver diseases and Mirum’s Liver portfolio.
- Identifies and prioritizes high-opportunity customers, accounts, and referral networks.
- Executes customized account plans to advance disease awareness, patient identification, treatment consideration, initiation, and persistence in line with approved indications and promotional practices.
Responsibilities
- Develop and execute a focused territory business plan aligned to national/zone/regional priorities; use performance data, customer insights, market intelligence, access dynamics, and competitive trends to adjust strategy.
- Maintain accurate customer records, forecasts, expense reporting, and required administrative documentation.
- Identify and develop high-opportunity accounts, health systems, centers of excellence, and referral networks across pediatric and adult hepatology/gastroenterology.
- Create customized account plans reflecting local patient journey, stakeholders, clinical decision-making, referral patterns, access needs, and competition.
- Build trusted relationships across the care team; map influence/decision-making in complex accounts and secure next steps.
- Develop and maintain knowledge of rare cholestatic liver disease, diagnostics, mechanisms of action, clinical data, safety, patient support, access/reimbursement, and competitive landscape.
- Communicate complex clinical/scientific information credibly; engage HCPs as a clinically credible peer.
- Execute approved promotional programs in compliance with company policies and regulatory requirements.
- Collaborate with Market Access and Patient Services to support patient journey barriers.
- Partner with internal teams to elevate and address recurring access/patient-support barriers.
- Partner cross-functionally (Medical Affairs, Market Access, Patient Services, Marketing, Training, Operations, Analytics, Advocacy) and share field insights; participate in reviews/training/initiatives.
Qualifications
- Bachelor’s degree required; advanced degree preferred.
- 5+ years progressive pharmaceutical/biotech sales experience.
- Track record delivering results in complex specialty/rare/orphan/high-science markets.
- Rare disease experience highly preferred; hepatology, gastroenterology, and/or pediatric specialty experience highly desirable.
- Strong clinical aptitude to learn/communicate complex disease and product information.
- Experience in account-based selling across health systems, centers of excellence, multidisciplinary teams, referral networks, and influential HCPs.
- Insight-led/challenger-style selling ability.
- Knowledge of access and reimbursement dynamics and patient support pathways.
- Strong business acumen and data-driven territory/account planning.
- Exceptional interpersonal skills and emotional intelligence; ability to build trust.
- Self-motivated, organized, resilient; ability to operate independently in ambiguity.
- Successful cross-functional partnership experience.
- Commitment to ethical conduct and compliant promotional practices.
- Valid driver’s license; travel up to 70% (frequent overnight; occasional weekends).