Technical Sales Specialist – MedTech Surgery
Johnson & Johnson
August 20, 2026
Remote
United States
Sales
Purpose:
Technical Sales Specialist (Fully Remote) supporting North America sales and as needed APAC. Provide technical support to sales reps/customers for connected medical devices and associated software, communicate device/software and IT specifications, answer technical questions, and coordinate completion of customer IT/IS questionnaires.
You Will Be Responsible For:
- Respond rapidly to customer technical inquiries during the sales cycle
- Partner with Regional Sales Managers/Account Managers on presentations and customer Q&A on connectivity (device/software)
- Collect/analyze customer feedback; liaise with service, engineering, and research teams to complete/review IT/IS questionnaires and provide product feedback
- Serve as subject matter expert to reduce escalations and support cost containment
- Collaborate cross-functionally (Professional Education, Customer Success, R&D, Clinical Engineering) to drive client satisfaction and repeat business
- Ensure customer feedback is accurately communicated internally to expedite resolutions
- Stay current on industry advancements through continuous learning
Qualifications / Requirements:
- Bachelor’s degree in engineering or related field (advanced degree preferred)
- 2+ years in Medtech, healthcare sales, SaaS, or technical roles
- Demonstrated experience in medical technology/technical roles focused on robotics or connected medical devices
- Proficiency in robotics, human physiology, and medical equipment applied to a sales context
- Excellent communication/presentation; can explain complex technical information clearly
- Strong negotiation and business acumen in competitive sales environments
- Travel up to 30%
- Proficiency with CRM and sales analytics tools
Preferred Skills & Experience:
- Connected medical device experience in ORs; selling connected devices into hospitals
- Cloud infrastructure, EHR interfaces, network diagrams, data flows
- Software architectures for PHI protection (encryption, de-identification)
- Hospital network connectivity and cybersecurity protocols
- Experience navigating hospital data security questionnaires
Benefits (time off):
- Vacation (120 hrs/yr), Sick time (40 hrs/yr; CO:48; WA:56), Holiday pay (13 days/yr), Work/Personal/Family Time (up to 40 hrs/yr), Parental Leave (480 hrs), Bereavement Leave (240 hrs immediate/40 hrs extended), Caregiver Leave (80 hrs/52 weeks), Volunteer Leave (32 hrs/yr), Military Spouse Time-Off (80 hrs/yr).
Technical Sales Specialist (Fully Remote) supporting North America sales and as needed APAC. Provide technical support to sales reps/customers for connected medical devices and associated software, communicate device/software and IT specifications, answer technical questions, and coordinate completion of customer IT/IS questionnaires.
You Will Be Responsible For:
- Respond rapidly to customer technical inquiries during the sales cycle
- Partner with Regional Sales Managers/Account Managers on presentations and customer Q&A on connectivity (device/software)
- Collect/analyze customer feedback; liaise with service, engineering, and research teams to complete/review IT/IS questionnaires and provide product feedback
- Serve as subject matter expert to reduce escalations and support cost containment
- Collaborate cross-functionally (Professional Education, Customer Success, R&D, Clinical Engineering) to drive client satisfaction and repeat business
- Ensure customer feedback is accurately communicated internally to expedite resolutions
- Stay current on industry advancements through continuous learning
Qualifications / Requirements:
- Bachelor’s degree in engineering or related field (advanced degree preferred)
- 2+ years in Medtech, healthcare sales, SaaS, or technical roles
- Demonstrated experience in medical technology/technical roles focused on robotics or connected medical devices
- Proficiency in robotics, human physiology, and medical equipment applied to a sales context
- Excellent communication/presentation; can explain complex technical information clearly
- Strong negotiation and business acumen in competitive sales environments
- Travel up to 30%
- Proficiency with CRM and sales analytics tools
Preferred Skills & Experience:
- Connected medical device experience in ORs; selling connected devices into hospitals
- Cloud infrastructure, EHR interfaces, network diagrams, data flows
- Software architectures for PHI protection (encryption, de-identification)
- Hospital network connectivity and cybersecurity protocols
- Experience navigating hospital data security questionnaires
Benefits (time off):
- Vacation (120 hrs/yr), Sick time (40 hrs/yr; CO:48; WA:56), Holiday pay (13 days/yr), Work/Personal/Family Time (up to 40 hrs/yr), Parental Leave (480 hrs), Bereavement Leave (240 hrs immediate/40 hrs extended), Caregiver Leave (80 hrs/52 weeks), Volunteer Leave (32 hrs/yr), Military Spouse Time-Off (80 hrs/yr).