Strategic Account Liaison (Multiple Openings)
Intellia Therapeutics, Inc.
5 hours ago
On-site
Cambridge, MA
Sales
Strategic Account Liaison (Site Readiness & Infusion Network)
Responsibilities:
- Lead comprehensive site assessment and preparation to ensure treatment centers can procure and administer a one-time therapy upon approval
- Execute infusion network strategy to build capacity for patient access and establish standard operating procedures for infusions
- Provide buy-and-bill support with Patient Access Liaisons, including reimbursement processes, prior authorization, and financial assistance for high-cost therapies
- Develop and manage operational care pathways for one-time therapy logistics (EMR development, billing/reimbursement, procurement, patient scheduling, product delivery, infusion administration)
- Assess patient demand to ensure appropriate treatment capacity upon and after approval
- Develop and execute account plans emphasizing cell and gene therapy capabilities and readiness
- Build and maintain C-level relationships across IDNs, health systems, academic medical centers, community practices, and alternative sites of care
- Identify and qualify treatment sites based on patient population, infrastructure capability, and clinical expertise
- Serve as primary point of contact for complex, multi-stakeholder implementation processes
- Navigate market access challenges (payer negotiations, patient access programs, specialty pharmacy partnerships)
- Manage extended sales cycles from site qualification through first patient treatment
- Coordinate hub services, specialty pharmacies, and patient support programs to ensure seamless care delivery
- Conduct site capability assessments (capacity/forecasting, cold chain management, infusion suite requirements, staff training)
- Coordinate training programs for healthcare providers on therapy administration
- Work closely with medical science liaisons, regional business managers, patient access managers, and patient hub services
Qualifications:
- Bachelor’s degree in Life Sciences, Business, or related field; advanced degree preferred
- 7+ years’ sales and/or strategic account management experience with IDNs or healthcare systems in biotechnology, pharmaceuticals, or rare disease
- 3+ years’ experience with cell and gene therapies or other advanced therapeutic modalities
- Proven track record managing high-value, low-volume product launches
- Experience with buy-and-bill reimbursement models and specialty pharmacy networks
- Experience with FDA-approved cell and gene therapies (or other high-cost, buy-and-bill, provider-administered therapies)
- Previous experience launching products requiring specialized infrastructure build and center of excellence implementation
- Experience working with academic medical centers, healthcare systems, and IDNs
- Experience developing and executing site activation and infusion strategies
Skills/Abilities:
- Exceptional relationship-building and communication across clinical, administrative, and C-suite stakeholders
- Strong project management skills for complex site activation timelines
- Experience with CRM systems and site readiness tracking tools
- Ability to translate complex scientific/logistical concepts for diverse audiences
- Strong negotiation skills for site agreements/contracts
- Ability/willingness to travel 60–70% (domestic and international)
Application Instructions:
- Applications are accepted on a rolling basis until the position is filled (then the posting will be taken down).
Responsibilities:
- Lead comprehensive site assessment and preparation to ensure treatment centers can procure and administer a one-time therapy upon approval
- Execute infusion network strategy to build capacity for patient access and establish standard operating procedures for infusions
- Provide buy-and-bill support with Patient Access Liaisons, including reimbursement processes, prior authorization, and financial assistance for high-cost therapies
- Develop and manage operational care pathways for one-time therapy logistics (EMR development, billing/reimbursement, procurement, patient scheduling, product delivery, infusion administration)
- Assess patient demand to ensure appropriate treatment capacity upon and after approval
- Develop and execute account plans emphasizing cell and gene therapy capabilities and readiness
- Build and maintain C-level relationships across IDNs, health systems, academic medical centers, community practices, and alternative sites of care
- Identify and qualify treatment sites based on patient population, infrastructure capability, and clinical expertise
- Serve as primary point of contact for complex, multi-stakeholder implementation processes
- Navigate market access challenges (payer negotiations, patient access programs, specialty pharmacy partnerships)
- Manage extended sales cycles from site qualification through first patient treatment
- Coordinate hub services, specialty pharmacies, and patient support programs to ensure seamless care delivery
- Conduct site capability assessments (capacity/forecasting, cold chain management, infusion suite requirements, staff training)
- Coordinate training programs for healthcare providers on therapy administration
- Work closely with medical science liaisons, regional business managers, patient access managers, and patient hub services
Qualifications:
- Bachelor’s degree in Life Sciences, Business, or related field; advanced degree preferred
- 7+ years’ sales and/or strategic account management experience with IDNs or healthcare systems in biotechnology, pharmaceuticals, or rare disease
- 3+ years’ experience with cell and gene therapies or other advanced therapeutic modalities
- Proven track record managing high-value, low-volume product launches
- Experience with buy-and-bill reimbursement models and specialty pharmacy networks
- Experience with FDA-approved cell and gene therapies (or other high-cost, buy-and-bill, provider-administered therapies)
- Previous experience launching products requiring specialized infrastructure build and center of excellence implementation
- Experience working with academic medical centers, healthcare systems, and IDNs
- Experience developing and executing site activation and infusion strategies
Skills/Abilities:
- Exceptional relationship-building and communication across clinical, administrative, and C-suite stakeholders
- Strong project management skills for complex site activation timelines
- Experience with CRM systems and site readiness tracking tools
- Ability to translate complex scientific/logistical concepts for diverse audiences
- Strong negotiation skills for site agreements/contracts
- Ability/willingness to travel 60–70% (domestic and international)
Application Instructions:
- Applications are accepted on a rolling basis until the position is filled (then the posting will be taken down).