Sr. Manager, Global Medical Information - Job ID: 1918
Ascendis Pharma
July 01, 2026
Remote friendly (Palo Alto, CA)
United States
$175,000 - $185,000 USD yearly
Medical Affairs
Key Responsibilities:
- Serve as subject matter expert for Medical Information for assigned therapeutic areas and/or products.
- Develop, update/maintain, and deliver global Medical Information content aligned with regional/country needs and consistent with global Medical Affairs.
- Research and analyze scientific information to answer escalated Medical Information inquiries.
- Guide appropriate use of scientific evidence by reviewing external compendia (e.g., Medical Letter, MediSpan, treatment guidelines).
- Support scientific conventions/congresses (medical booth assets, meeting prep/post-congress involvement, booth staffing, and booth metrics reports).
- Provide Medical Information input on SOPs, implementation guidelines (IGs), and Work Instructions (WIs).
- Provide ongoing training to call center agents and others on new/updated content.
- Establish and monitor enquiry trends/metrics; identify unmet content needs and communicate product trends.
- Handle complex inquiries escalated by call center/field teams.
- Monitor call center response quality/accuracy; recommend corrective actions/training to ensure GxP and regulatory/SOP compliance.
Requirements:
- PharmD/PhD/MD/Doctorate of Nursing plus at least 7 years’ experience in Medical Information/Medical Affairs or comparable role.
- Advanced skills critically evaluating literature and writing/summarizing clinical/scientific data.
- Strong oral/written communication, analytical, and collaboration skills; proactive and independent on complex projects.
- Strong MS Office skills; experience with MI systems and medical literature/drug information databases.
- 15–20% travel.
Benefits (as stated): 401(k) match; medical/dental/vision; life/AD&D; short/long-term disability; pet and legal insurance; EAP; employee discounts; professional development; HSA/FSA; incentive plans; accident/critical illness/hospital indemnity; mental health resources; paid leave for new parents.
Estimated Salary Range: $175k–$185k (plus potential bonus/incentives and stock-based long-term incentives; eligibility varies).
- Serve as subject matter expert for Medical Information for assigned therapeutic areas and/or products.
- Develop, update/maintain, and deliver global Medical Information content aligned with regional/country needs and consistent with global Medical Affairs.
- Research and analyze scientific information to answer escalated Medical Information inquiries.
- Guide appropriate use of scientific evidence by reviewing external compendia (e.g., Medical Letter, MediSpan, treatment guidelines).
- Support scientific conventions/congresses (medical booth assets, meeting prep/post-congress involvement, booth staffing, and booth metrics reports).
- Provide Medical Information input on SOPs, implementation guidelines (IGs), and Work Instructions (WIs).
- Provide ongoing training to call center agents and others on new/updated content.
- Establish and monitor enquiry trends/metrics; identify unmet content needs and communicate product trends.
- Handle complex inquiries escalated by call center/field teams.
- Monitor call center response quality/accuracy; recommend corrective actions/training to ensure GxP and regulatory/SOP compliance.
Requirements:
- PharmD/PhD/MD/Doctorate of Nursing plus at least 7 years’ experience in Medical Information/Medical Affairs or comparable role.
- Advanced skills critically evaluating literature and writing/summarizing clinical/scientific data.
- Strong oral/written communication, analytical, and collaboration skills; proactive and independent on complex projects.
- Strong MS Office skills; experience with MI systems and medical literature/drug information databases.
- 15–20% travel.
Benefits (as stated): 401(k) match; medical/dental/vision; life/AD&D; short/long-term disability; pet and legal insurance; EAP; employee discounts; professional development; HSA/FSA; incentive plans; accident/critical illness/hospital indemnity; mental health resources; paid leave for new parents.
Estimated Salary Range: $175k–$185k (plus potential bonus/incentives and stock-based long-term incentives; eligibility varies).