Sr. Manager, Expense Reimbursement and Corporate Card
What you will do:
- Execute the strategy for global expense reimbursement and corporate card administration programs, aligning operational outcomes with financial, operational, and compliance goals.
- Own the Global Expense Reimbursement and Corporate Card Policy, maintaining governance standards and evolving the policy in response to business and regulatory changes.
- Serve as business owner of the SAP Concur and Expense Audit platforms; direct internal product team priorities and roadmap with a focus on automation, scalability, and end-user satisfaction.
- Oversee and develop a US-based team responsible for executive engagement, strategic initiative implementation, and SAP Concur administration.
- Manage vendor relationships (SAP Concur, American Express, Oversight Systems) to ensure strong performance, innovation, and timely escalation resolution.
- Collaborate cross-functionally with Finance, Information Systems, Compliance, Audit, and Human Resources to enhance audit readiness and responsiveness to disruptions.
- Use program data and vendor insights to recommend and implement process enhancements, automation opportunities, and user experience improvements.
- Collaborate with the T&E Operations Lead to manage escalation of expense report audit findings, ensuring timely resolution and adherence to company policies.
- Support development and implementation of system controls and process enhancements to strengthen compliance and reduce risk.
- Improve T&E systems, tools, and workflows to optimize performance and user experience.
- Engage regional/functional leadership on the Global Program and local T&E policies.
- Lead Concur new country implementation and configuration.
- Support affiliates’ T&E audit corrective actions.
- Support Corporate Audit with T&E data collection, policy applications, investigations, etc.
- Travel: ~10% within the United States and annual travel to India.
Basic Qualifications:
- Doctorate degree and 2 years of relevant experience; OR
- Master’s degree and 4 years of relevant experience; OR
- Bachelor’s degree and 6 years of relevant experience; OR
- Associate’s degree and 10 years of relevant experience; OR
- High school diploma/GED and 12 years of relevant experience.
Preferred Experience:
- Master’s degree in Accounting, Finance, or Business Administration.
- Success leading a global service-delivery program (e.g., Travel & Expense, Accounts Payable, Payroll).
- Experience administering SAP Concur, Emburse Chrome River, or similar financial systems (e.g., SAP Ariba, Workday Payroll).
- Knowledge of risk and control frameworks, auditing standards, and compliance requirements.
- Experience owning a global policy (preferably financial).
- Excellent written and verbal communication and interpersonal skills.
- Strong project management skills; ability to drive cross-functional initiatives.
- Ability to work independently in a fast-paced global environment with shifting priorities.