Sr. Field Clinical Coordinator - PKU Dallas

Role Summary

The Senior Field Clinical Coordinator (Sr-FCC) educates patients on the safe and appropriate use of BioMarin marketed therapies using BioMarin approved educational materials. Sr-FCCs support Palynziq product initiation and ongoing therapy by collaborating with assigned clinics and the BioMarin account team. Sr-FCCs do not provide medical advice. Based out of home, they support 50-60 PKU patients from participating clinics in a designated geographical region.

Responsibilities

• Works closely with assigned clinics, BioMarin field sales organization, and BioMarin RareConnections personnel to ensure timely initiation of BioMarin therapy and adherence-related activities for patients enrolled in BioMarin RareConnections
• Works collaboratively in an account team moving cases from referral to specialty pharmacy shipment to product start
• Conducts patient-level education with new patient starts including product information (safety, efficacy, dosing, administration, storage), disease state awareness, injection training, and clinic-specific protocols
• Provides in-person support for self-administration of FDA-approved BioMarin marketed therapies as needed
• Utilizes motivational interviewing to empower patients to advocate for their own health needs; provides reminders for medication, clinic-prescribed labs, and clinic appointments
• Conducts ongoing patient-level education on disease and product administration technique to support safe and appropriate use of therapy
• Participates in direct-to-patient educational events to raise patient awareness around disease state and therapies (3-4 times per year)

Qualifications

• Required: Successful background check
• Required: Valid driver‚Äôs license and driving record
• Experience: 2+ years of pharmaceutical experience as a patient educator
• Experience: 4+ years of direct patient care experience in rare disease
• Education: Allied health professional background; Bachelor‚Äôs degree in Allied Health preferred or equivalent work experience

Skills

• Excellent interpersonal communication and motivational interviewing
• Strong presentation skills for diverse audiences
• Team player with BioMarin Commercial values
• Action oriented, tenacious, and solution-focused
• High business acumen with ability to tailor value to internal and external customers
• Adaptability and quick learning of new processes and leadership approaches
• Ability to navigate systems and align resources to action plans
• Willingness to travel up to 65% of the work week

Education

• 2+ years of pharmaceutical experience as a patient educator
• 4+ years of direct patient care experience in rare disease
• Allied health professional background; Bachelor‚Äôs degree preferred

Additional Requirements

• Territory: Dallas, Northern Texas (not Houston), OK, AR, MS