Sr. Director, Patient Support Services

Role: Senior Director of Patient Support Services overseeing strategy, operations, and management of patient access programs to support Replimune’s product launches and growth. Responsibilities: develop and execute patient support strategies aligned with market access; lead launch readiness and ongoing operations; collaborate with commercial, legal, compliance, and medical teams; establish KPIs, dashboards, and analyze performance; manage vendor relationships and compliance; optimize patient journey workflows and reimbursement programs; and oversee budget and marketplace insights. Requirements: Bachelor’s degree; 10+ years in biotech/pharma with at least 5 years managing patient support services; strong leadership, communication, and collaboration skills; extensive experience with reimbursement models, payer policies, and compliance; proficient in vendor management, data platforms, and Microsoft Office. Preferred: experience in oncology, knowledge of government and commercial payer dynamics, and ability to influence internal and external stakeholders. High-Value: Oncology focus, patient access, reimbursement, vendor management, compliance, and performance metrics. Work setup: not specified; likely hybrid or on-site based on role scope.