Customer Reimbursement Coordinator

Role: Customer Reimbursement Coordinator providing direct support to customers on reimbursement inquiries, claims processing, and policy compliance. Responsibilities: respond to customer queries via multiple channels, assist with claims submission, verify benefits, review documentation for accuracy, support appeals/denials, and ensure regulatory adherence; maintain detailed records and generate reports. Requirements: associate’s degree in healthcare administration, business, or related field; 4+ years in customer service or healthcare reimbursement; strong knowledge of reimbursement processes, regulations, and insurance billing; proficient with reimbursement systems, customer support software, and office tools; healthcare reimbursement certification preferred. HighValue: healthcare reimbursement, claims management, insurance policies, regulatory compliance, customer service expertise, experience with reimbursement management systems. WorkSetup: not specified.