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Sr. Director, Head Operational Excellence, Global Clinical Operations

Teva Pharmaceuticals
9 hours ago
Remote friendly (West Chester, PA)
United States
$202,160 - $265,335 USD yearly
Operations
Head of Operational Excellence (OpEx) – EPIX (GCO)

Responsibilities
- Establish the OpEX vision, operating model, organizational structure, and multi-year road map
- Build and mentor a high-performing operational excellence team for enterprise transformation
- Partner with EPIX functional leads to embed operational discipline across the clinical lifecycle and GCO
- Assess end-to-end operating models and map E2E processes to gain efficiency and speed
- Design harmonized, scalable frameworks for planning, forecasting, feasibility, budgeting, execution, enrollment management, and closeout
- Develop governance structures to ensure consistency and eliminate operational variability across functions and geographies
- Lead “way of working” harmonization across Innovative and Generics portfolios
- Define and maintain metrics/KPI performance aligned to quality timelines, predictability, vendor performance, patient/site experience, and cost
- Design dashboards and performance reviews to inform decisions at study/functional/portfolio levels
- Establish governance and steering committees; ensure metrics drive accountability escalation and performance improvement
- Champion continuous improvement across planning, execution, governance, and vendor management
- Drive adoption of new processes, systems, tools, and behaviors via structured change management and training
- Shape operational decision-making frameworks for portfolio prioritization and resource allocation
- Drive process simplification and technology enhancements to optimize speed, accuracy, and efficiency
- Define readiness criteria for key study milestones; ensure teams can meet them
- Build operating structures supporting portfolio expansion, new modalities, and increasing trial complexity
- Align operational excellence strategies with technology, digital, and AI/ML teams
- Oversee resource allocation and governance for GCO

Qualifications
- Bachelor’s Degree required
- Advanced degree in a scientific, engineering, or supply chain discipline preferred
- 12+ years in Clinical Operations, Operational Excellence, R&D Strategy, or related transformation roles
- Proven success designing/implementing enterprise-level operating models, governance frameworks, and performance systems
- Demonstrated ability to drive measurable cycle-time, quality, and efficiency improvements
- Strong analytical capability with fluency in KPIs/metrics-driven decision-making and operational dashboards
- Track record influencing senior leaders and driving adoption in a complex global matrix environment
- Experience leading high-performing teams and large-scale operational change
- Willingness to routinely travel domestically and abroad
- Preferred: experience across large/established and smaller/mid-sized pharma in transformational/high-growth environments
- Preferred: predictive analytics; digital enablement AI/ML applications; scenario modeling
- Preferred: Lean Six Sigma or advanced continuous improvement certification

Required/Preferred Competencies (as stated)
- Leadership; results/performance-driven; strong interpersonal/people skills; excellent written and oral communication
- Collaboration/teamwork; sense of urgency; accountability; strong work ethic and passion

Benefits
- Comprehensive Health Insurance (Medical, Dental, Vision, Prescription) starting first day if enrolled
- 401(k) with employer match up to 6% and annual 3.75% Defined Contribution
- Paid Time Off (vacation, sick/safe time, caretaker time, holiday)
- Company-paid Life and Disability insurance
- Additional benefits (examples listed): EAP, Employee Stock Purchase Plan, Tuition Assistance, Flexible Spending Accounts, Health Savings Account, Life Style Spending Account, Volunteer Time Off, Paid Parental Leave (if eligible), Family Building Benefits, Virtual Physical Therapy, Accident/Critical Illness/Hospital Indemnity, Identity Theft Protection, Legal Plan, Voluntary Life Insurance, Long Term Disability
- Total compensation may include restricted stock units and discretionary awards (depending on position)

Application Instructions
- Apply via the internal career site on “Employee Central” if you are a current Teva employee (internal applications treated with priority). Use the “Internal Career Site” link to search and apply.