Position Summary:
- Drive demand for BMS medicines within a defined portfolio for appropriate patients.
- Engage Health Care Providers (HCPs) through differentiated Customer Experience (Cx) with deeper scientific dialogue consistent with label.
- Build and maintain strong professional credibility with regional thought leaders (RTLs) and community-based physicians/HCPs as primary point of contact.
- Liaise with other BMS functions to meet HCP needs timely and scientifically; prioritize safe and appropriate use of BMS products while focusing on business results and performance objectives.
- Field-based role; spend 100% of time in the field with external customers.
Key Responsibilities:
- Portfolio Promotion:
- Promote approved indications in a defined territory/region to meet/exceed assigned sales targets in a compliant manner.
- Create demand by articulating the clinical/scientific rationale for use in appropriate patients.
- Maintain and grow high-level scientific expertise across assigned products/therapeutic areas.
- Prepare and implement comprehensive territory and account plans.
- Proactively use tools such as CE^3 to derive insights, inform call plans, and provide feedback to leadership.
- Fair & Balanced Scientific Dialogue:
- Use approved scientific resources/publications; ensure medical accuracy.
- Conduct in-office presentations (e.g., lunch and learns) consistent with label.
- Organize external speaker programs (select approved speakers; facilitate scheduling/logistics).
- Maintain expertise on emerging data for approved indications.
- Use Medical on Call to answer unsolicited questions and complex technical inquiries.
- Cross-Functional Collaboration:
- Collaborate with other field teams to ensure best Customer Experience (Cx) for HCPs.
- Gather and share insights internally with appropriate stakeholders.
- Comply with all applicable laws, regulations, and BMS policies.
Required Qualifications & Experience:
- Advanced scientific degree and/or 5+ years pharmaceutical/biotechnology experience in healthcare sales/MSL/HCP/nurse.
- Ability to communicate scientific/clinical data accurately and convincingly.
- Demonstrated ability building/maintaining credibility with key customers and others via customer-centric mindset.
- Experience in Oncology (preferred).
- Account management capability, selling competencies, and proven track record meeting/exceeding goals.
- Ability to work effectively cross-functionally with positive, can-do attitude.
Key Competencies Desired:
- Customer/commercial mindset; ability to drive business results.
- Ability to identify/engage/cultivate credibility with customers across the patient care journey.
- Account management skills and problem-solving; understand patient journey; tailor engagement/messages.
- Resourcefulness and ability to connect with customers.
Patient Centricity:
- Understand the patient journey and experience; patient-focused mindset.
Scientific Agility:
- Excellent communication/presentation skills for clear articulation of scientific/clinical data.
- Learning mindset and passion for science; stays current with latest data.
Analytical Capability:
- Analyze data (prescribing patterns, market trends, HCP preferences) to strategize and target efforts.
- Segment HCPs to tailor communication and product presentations.
- Interpret/analyze data related to BMS products, customer preferences, and clinical data.
- Use CE^3 for insights and dynamic call planning.
Technological Agility:
- Understand/adapt/use technology to interact with HCPs.
- Use digital communication channels (e.g., email, instant messaging, video conferencing).
- Use CE^3 and other software/CRM tools to collect/manage compliant data, track interactions, and plan engagements.
- Use Medical on Call technology effectively.
- Navigate and utilize internet/online resources; keep up with technology advancements.
Teamwork/Enterprise Mindset:
- Business acumen to analyze business/market drivers and develop/execute/adjust business plans.
- Learning agility; apply lessons from unfamiliar experiences.
- Integrity and good judgment; operate compliantly per BMS policies/procedures.
- Qualified Driver requirements due to use of company-provided vehicle: at least 21 years old; valid driverโs license in good standing; acceptable driving risk level.
Compensation Overview (Field - United States - US):
- $144,500 - $175,100 (FTE). Additional incentive cash/stock opportunities may be available (based on eligibility). Final pay based on demonstrated experience.
Benefits (high level):
- Health Coverage: medical, pharmacy, dental, vision.
- Wellbeing Support programs (e.g., BMS Well-Being Account, BMS Living Life Better, EAP).
- Financial protection: 401(k), disability, life insurance, accident insurance, supplemental health, business travel protection, personal liability protection, identity theft benefit, legal support, survivor support.
- Paid Time Off: flexible time off (unlimited with manager approval) and 11 paid national holidays for US Exempt employees; or 160 hours annual paid vacation (with manager approval), 11 national holidays, and 3 optional holidays for certain listed groups.
- Additional time off may include unlimited paid sick time, up to 2 paid volunteer days/year, summer hours flexibility (as eligible), leaves of absence, and annual Global Shutdown between Christmas and New Yearโs Day.
Application Instructions:
- If a role doesnโt perfectly match your resume, BMS encourages you to apply anyway.