Senior Therapeutic Area Specialist, Cardiovascular Community - Hackensack, NJ

Role Summary

The TAS is a critical field-based role within Bristol Myers Squibb’s customer model, focusing on delivering impactful engagement with Health Care Providers (HCPs), driving adoption of medicines for appropriate patients, and providing a differentiated Customer Experience (Cx) through scientific dialogue aligned with label. The role builds credibility with regional thought leaders and community-based physicians/HCPs as the primary point of contact, collaborates with other BMS functions to enhance Cx, and prioritizes safe and appropriate use of BMS products while pursuing business results.

Responsibilities

• Promotes approved indications of BMS products within a defined territory to meet or exceed sales targets in a compliant manner.
• Creates demand by articulating the clinical and scientific rationale for product use in appropriate patients.
• Maintains/grows a high level of scientific expertise across assigned products and therapeutic areas.
• Prepares and implements comprehensive territory and account plans.
• Uses CE^3 tools to derive insights and inform call plans; provides leadership with feedback for continuous improvement.
• Demonstrates scientific expertise using approved resources to present information to HCPs with medical accuracy.
• Conducts in-office presentations and discusses product-related scientific information consistent with label.
• Organizes external speaker programs, selecting speakers from approved lists and coordinating logistics.
• Maintains working knowledge of emerging data for approved indications and utilizes Medical on Call for real-time medical support.
• Collaborates with other field teams to ensure the best Customer Experience for HCPs and shares insights internally to improve service.
• Complies with all laws, regulations, and policies governing conduct of BMS.

Qualifications

• Advanced scientific degree and/or 5+ years of pharmaceutical or biotechnology experience in healthcare sales, MSL, HCP, or nursing.
• Ability to communicate scientific/clinical data accurately to help physicians serve patients.
• Proven credibility with key customers and a customer-centric mindset to create positive Cx; experience in cardiovascular fields preferred.
• Strong account management skills, superior selling competencies, and a track record of meeting or exceeding goals.
• Ability to work effectively cross-functionally with a positive team mindset and a strong promotional skillset.
• Strong selling and promotional abilities demonstrated by performance history.

Skills

• Customer/commercial mindset and ability to drive business results.
• Experience identifying, engaging, and cultivating credibility with customers across the patient care journey.
• Account management skills and problem-solving capabilities; ability to tailor engagement to the patient journey.
• Resourcefulness and ability to connect with customers.
• Excellent communication and presentation skills; comfortable with scientific data and staying current with latest data.
• Analytical capability to interpret data (prescribing patterns, market trends, HCP preferences) and generate insights; ability to use data-driven call planning.
• Digital agility to use technology and digital channels to engage HCPs and manage data in CRM tools.
• Teamwork and enterprise mindset with integrity and good judgment in line with company policies.

Additional Requirements

• Driving requirement: operation of a company-provided vehicle; requires meeting the company’s Qualified Driver criteria (e.g., at least 21 years old, valid driver’s license, acceptable driving risk level).
• Remote work option where applicable; field-based travel to visit customers is essential.