Senior Therapeutic Area Specialist, Cardiovascular Community - Bowling Green, KY/Evansville, IN
Bristol Myers Squibb
Position Summary
- Drive demand for BMS medicines within the Cardiovascular portfolio for appropriate patients by engaging Health Care Providers (HCPs) with a differentiated Customer Experience (Cx) through deeper scientific dialogue consistent with label, leveraging new ways of working and CE^3.
- Build and maintain credibility with regional thought leaders (RTLs) and community-based physicians/HCPs (private practice, medical groups, office staff, and other stakeholders) as primary point of contact.
- Liaise with other BMS functions to improve Customer Experience by meeting HCP needs timely and scientifically; prioritize safe and appropriate use of BMS products while focusing on business results and performance objectives.
- Field-based role; significant time in the field with external customers.
Key Responsibilities
Portfolio Promotion
- Promote approved indications of BMS products in a defined territory to meet/exceed assigned sales targets in a compliant manner.
- Create demand by articulating the clinical/scientific rationale for use in appropriate patients.
- Maintain and grow scientific expertise in assigned products and therapeutic areas.
- Prepare and implement comprehensive territory and account plans.
- Use tools such as SOPHIA to derive insights and dynamically inform call plans; provide feedback to leadership for continuous improvement.
Fair & Balanced Scientific Dialogue
- Use approved scientific resources/publications to present accurate, medical information to HCPs.
- Conduct in-office presentations (e.g., lunch & learns) discussing product science consistent with label.
- Organize external speaker programs (select speakers from Speakers Bureau-approved list; facilitate scheduling/logistics).
- Maintain working expertise on emerging data for approved indications.
- Use Medical on Call to reactively answer unsolicited questions and complex technical inquiries.
Cross-functional collaboration
- Collaborate with other field teams to ensure best Customer Experience (Cx) for HCPs.
- Gather and share insights internally with appropriate stakeholders.
- Comply with all laws, regulations, and BMS policies.
Required Qualifications & Experience
- Advanced scientific degree and/or 5+ years pharmaceutical/biotechnology experience as healthcare sales/MSL/HCP/nurse.
- Ability to communicate scientific/clinical data accurately and convincingly.
- Demonstrated credibility-building experience with key customers, office staff, and the customer influence network; customer-centric mindset.
- Cardiovascular experience preferred.
- Strong account management, selling competencies, and proven sales performance (meeting/exceeding goals).
- Ability to work effectively cross-functionally with a positive, can-do attitude.
- Strong selling and promotional skills.
Key competencies desired
- Customer/commercial mindset: drive business results; cultivate customer credibility across patient care journey; account management and problem-solving; tailor engagement/messages; connect with customers.
- Patient centricity: understand patient journey/experience; patient-focused mindset.
- Scientific agility: strong communication/presentation; learning mindset; stay current with latest data.
- Analytical capability: analyze prescribing patterns/market trends/HCP preferences; segment HCPs; interpret/analyze relevant data; use CE^3 for insights and dynamic call planning.
- Digital agility: use technology/digital channels to interact with HCPs; use CE^3 and CRM/software to manage quality data and track interactions; use Medical on Call technology; stay current on technological advancements.
- Teamwork/enterprise mindset: business acumen; learning agility; balance individual drive with collaboration; integrity and good judgment to operate compliantly.
Work Requirements (as stated)
- Requires operation of a company-provided vehicle; offers contingent on meeting Qualified Driver requirements (e.g., at least 21 years of age, valid license in good standing, acceptable driving risk level).
Benefits (explicitly listed)
- Health coverage: medical, pharmacy, dental, vision.
- Wellbeing support: BMS Well-Being Account, BMS Living Life Better, Employee Assistance Programs (EAP).
- Financial well-being/protection: 401(k), short- and long-term disability, life insurance, accident insurance, supplemental health insurance, business travel protection, personal liability protection, identity theft benefit, legal support, survivor support.
- Paid time off: flexible time off (unlimited with manager approval) for US Exempt employees; 160 hours annual paid vacation for certain locations/employee types; 11 national holidays plus optional holidays as described.
- Additional time off may include unlimited paid sick time, up to 2 paid volunteer days/year, summer hours flexibility, leaves of absence, and annual Global Shutdown (eligibility-based).
Application instructions (as stated)
- If you believe the job posting is missing required local law information or is incorrect, contact TAEnablement@bms.com with the Job Title and Requisition number. Application status inquiries should be directed to Chat with Ripley.