Senior Oncology Account Manager
Reports to: Regional Sales Manager
Responsibilities
- Directly promote Jazz Pharmaceuticals’ Adult and Pediatric Oncology products within an assigned territory.
- Develop and manage business relationships with therapeutic specialists within the assigned geographical territory.
- Implement marketing strategies and tactics to achieve short-term and long-term sales goals.
Strategic Account Management
- Use sales analytics to understand prescribing and purchasing decision processes and deviations from national trends.
- Understand internal customer business models and external customer reimbursement/managed care landscape (payer issues and trends) to inform the annual territory business plan.
- Research and analyze customer needs; identify key stakeholders and understand their roles, priorities, motivations, and patient needs.
- Leverage available resources (dashboards, alerts, omnichannel reports, speaker programs, conference attendance) and provide timely feedback to cross-functional partners and the Regional Sales Manager on account trends, therapeutic landscape changes, performance, industry issues, and business opportunities/obstacles.
Strategic Planning
- Define clear, measurable objectives aligned to company goals and customer needs.
- Develop tailored strategies and tactics for each customer’s unique needs and challenges.
- Determine and allocate resources to execute and continuously refine the strategic account plan based on activities, feedback, changing market conditions, and evolving customer needs.
- Collaborate with cross-functional teams (marketing, medical affairs, market access) to align and execute account strategies.
- Modify call/business plan activities as needed when work environment changes occur.
Teamwork & Collaboration
- Use a collaborative account approach and maintain an enterprise mindset.
- Engage cross-functional partners to mobilize resources and ideas to meet customer/patient needs.
- Share insights and best practices across the team; act as main point of contact for designated accounts and help create a streamlined interface between account stakeholders and field colleagues.
Selling Effectiveness
- Promote products to physicians and other healthcare providers in both community and academic centers.
- Apply a network-selling approach to broaden connections across an account.
- Stay current on oncology industry trends, competitive landscape, and clinical developments to communicate product differentiation and value.
- Adapt to new tools/resources for customer engagement; leverage analytics for insights and next-best-action plans.
- Identify, establish, and maintain strong relationships with key physicians, healthcare providers, and organizations in the territory.
Product and Scientific Knowledge
- Communicate, educate, and consult across the neuro-oncology therapeutic area.
- Educate healthcare professionals on approved indications for current disease areas of focus: diffuse midline glioma and neuro-oncology.
- Respond to customer questions about other approved products/therapies using package insert clinical information and company compliance guidelines.
- Demonstrate clinical knowledge of disease state and Jazz products based on the package insert.
- Confidently challenge prescribers on treatment decisions related to the assigned product.
Execution
- Deliver compliant commercial sales results by meeting/exceeding expectations using approved on-label tools.
- Organize and facilitate meetings for exchange of medical and product information in line with company policies and regulatory/legal requirements.
- Represent the company at live and virtual conferences and other company/educational events as needed.
- Use CRM tools to manage customer interactions, track sales activities, and maintain accurate territory records.
- Present a positive/professional image of the company and ensure ethical marketing compliance.
- Complete special projects as assigned.
- Comply with legal/regulatory requirements (e.g., Food, Drug and Cosmetic Act; Prescription Drug Marketing Act; Pharma Code; OIG guidelines; and applicable federal/state regulations).
- Perform activities within allocated budget.
Required Qualifications
- Four-year college/university degree.
- Minimum of 5 years in the oncology market.
- Excellent verbal and written communication skills with effective presentation skills in face-to-face and virtual settings.
- Ability to meet territorial travel requirements.
Preferred Qualifications
- Post-graduate business school study/training.
- Strong clinical/technical/scientific knowledge of products; applicable disease states desired.
- Strategic thinker able to drive a strategic account business plan.
- Strong key account management experience in complex academic and community accounts.
- Demonstrated business acumen, problem solving, prioritization, account management, and sales data analytics skills.
- Ability to foster cross-functional teamwork and collaboration.
- Proactive, results-oriented approach to driving sales growth.
- Experience with brain tumor, diffuse midline glioma, and neuro-oncology.
- Key account and market dynamics knowledge.
Compensation/Benefits (US candidates)
- Base pay range: $155,200.00 - $232,800.00.
- May be eligible for discretionary annual cash bonus/incentive compensation and discretionary equity grants (role-dependent).
- Benefits may include medical, dental, vision insurance, 401k retirement savings plan, and flexible paid vacation.
Application Instructions
- If you are a current Jazz employee, apply via the Internal Career site.