The Senior Oncology Account Manager is responsible for direct promotion of Jazz Pharmaceuticals’ products and the development and management of business relationships with therapeutic specialists within an assigned geographical territory. Implements marketing strategies and tactics to achieve sales goals through short- and long-term objectives. Reports to the Regional Sales Manager.
Essential Functions/Responsibilities
- Strategic Account Management
- Possess strong sales analytics capabilities and understanding of prescribing and purchasing decision processes and how they differ from national trends
- Understand internal customer business models and external customer reimbursement/managed care landscape, payer issues/trends, and factors informing the annual territory business plan
- Research/analyze customer needs to understand each customer/account’s specific needs and requirements
- Identify key stakeholders and understand roles, priorities, motivations, and patient needs
- Leverage available resources (dashboards, alerts, omnichannel reports, speaker programs, conference attendance)
- Provide timely feedback to cross-functional partners and the Regional Sales Manager on account trends, therapeutic landscape changes, performance, industry issues, and business opportunities/obstacles
- Strategic Planning
- Define clear, measurable objectives aligned to company and customer needs
- Develop tailored strategies and tactics for unique customer needs/challenges
- Determine resources required to execute the strategic account plan
- Continuously review and adjust the plan based on activities, feedback, market conditions, and evolving customer needs
- Develop and implement customized account strategic plans with next steps, strategies/tactics, and appropriate resource utilization
- Collaborate with cross-functional teams (marketing, medical affairs, market access) to align and execute account strategies
- Modify call plan/business plan activities as needed based on environment/work changes
- Identify patterns and trends from multi-source (OmniChannel) data for problem solving
- Teamwork & Collaboration
- Use an enterprise, cross-functional mindset and collaborative account approach
- Leverage cross-functional partnerships (marketing, medical affairs, market access) to advance Business Unit/organizational interests
- Share insights/best practices across the team and contribute to others’ effectiveness
- Lead as the main point of contact for designated accounts and coordinate a streamlined interface between account stakeholders and field colleagues
- Selling Effectiveness
- Promote adult and pediatric oncology products to physicians and other healthcare providers in designated communities and academic centers
- Maintain a network-selling mindset across a connected healthcare ecosystem
- Stay current on industry/competitive/clinical oncology developments to communicate differentiation and value proposition
- Adapt quickly to new tools/resources; use analytics for insights and next-best-action plans
- Establish and maintain strong relationships with key physicians, healthcare providers, and organizations in the assigned territory
- Product and Scientific Knowledge
- Communicate, educate, and consult across neuro-oncology
- Educate healthcare professionals on approved indications for disease areas of focus (diffuse midline glioma and neuro-oncology)
- Respond appropriately to questions about other approved products/therapies using package insert and compliance guidelines
- Demonstrate clinical knowledge of disease state and Jazz products (package insert)
- Confidently challenge prescribers on treatment decisions associated with assigned product
- Execution
- Deliver compliant commercial sales results by meeting/exceeding expectations using approved on-label tools
- Organize/facilitate meetings for exchange of medical and product information per company policies and regulatory/legal requirements
- Represent the company at live/virtual conferences and attend meetings, educational events, training, and functions as needed
- Use CRM tools to manage customer interactions, track sales activities, and maintain accurate territory records
- Present a positive, professional image and ensure activities align with ethical pharmaceutical marketing policies/procedures
- Special projects as assigned
- Comply with applicable legal/regulatory guidelines (Food, Drug and Cosmetic Act, Prescription Drug Marketing Act, Pharma Code, OIG guidelines, and federal/state regulations)
- Perform activities within allocated budget
Required Experience/Qualifications
- Four-year college/university degree
- Minimum of 5 years in the oncology market
- Excellent verbal and written communication skills with effective face-to-face and virtual presentation style
- Ability to meet territorial travel requirements
Preferred Experience/Qualifications
- Post-graduate business school study/training
- Strong clinical/technical/scientific knowledge of products; applicable disease states desired
- Strategic thinker who can drive a strategic account business plan
- Strong key account management experience in complex academic and community accounts; identifies influential stakeholders and serves patients
- Business acumen, problem solving, prioritization, account management, and sales data analytics skills
- Experience fostering teamwork and collaboration in cross-functional account management
- Results-oriented, proactive/self-motivated approach to driving sales growth
- Experience with brain tumor, diffuse midline glioma, and neuro-oncology (highly preferred)
- Key account and market dynamics knowledge
Benefits (if applicable to the role)
- Medical, dental and vision insurance
- 401(k) retirement savings plan
- Flexible paid vacation
Application Instructions
- If you are a current Jazz employee, apply via the Internal Career site.