Senior Manager, Product Solutions and Patient Services

Role: Senior Manager, Product Solutions and Patient Services — responsible for developing and executing patient support strategies aligned with organizational goals, managing program analytics, and vendor relationships. Core responsibilities include overseeing patient hub services, ensuring compliance and performance measurement, coordinating cross-functional communications, supporting program launches, and maintaining vendor performance. Requirements: Bachelor's degree (healthcare or life sciences preferred), 4-7 years of experience in patient support, familiarity with pharmacy/medical benefit reimbursement, billing, insurance, and financial assistance programs. Skills include data analysis, problem-solving, communication, and project management. HighValue: experience supporting products in Women’s Health, pain, ophthalmology, cardiology, or SLE; knowledge of regulatory and compliance aspects; proficiency in program monitoring and vendor management. WorkSetup: remote, with ability to collaborate cross-functionally and support multiple product launches.