Senior Manager, Operational Excellence Programs & Capabilities
Bristol Myers Squibb
5 hours ago
Remote friendly (Devens, MA)
United States
Operations
Position Summary
Reporting to the Associate Director, Operational Excellence (OpEx) Devens Biologics Operations, the OpEx Senior Manager will develop, implement, manage, and upskill employees using OpEx programs to support cost savings, increased process efficiency, and continuous improvement within Devens Biologics Operations. This is accomplished by promoting Lean Six Sigma, Continuous Improvement, and Problem-Solving methodologies.
Key Responsibilities
- Provide leadership to OpEx programs in the Devens Biologics Operations Site to increase process efficiency, reduce operating costs, and improve cycle times.
- Improve ideation intake processes for cost savings opportunities (Value Capture), the Continuous Improvement Framework, and OpEx Road Map execution.
- Maintain a framework for functional/department leaders to identify, sponsor, and coach continuous improvement activities across the site.
- Strengthen OpEx capabilities via Lean Six Sigma Yellow/Green/Black Belt Projects and Certifications Programs.
- Coordinate training and coaching forums for Project Management, Change Management, Agile/Scrum, and Problem-Solving methodologies.
- Embed OpEx foundational skills (e.g., 5S, Gemba Walks, Visual Management, Process Maps, Standard Work, Kaizen events, problem solving) by monitoring utilization.
- Perform structured assessments of Tier and Obeya meetings (physical and digital) to identify improvement opportunities aligned with site strategy.
- Collaborate with Devens Biologics PMO to manage the Continuous Improvement project portfolio with cost/benefit analysis.
- Collaborate with Devens Biologics Operations departments and Digital Plant (IT) to develop/enhance/deploy relevant KPIs/metrics.
- Participate in Kaizen events and other OpEx initiatives as needed.
- Communicate OpEx achievements/initiatives via forums (Community of Practice, poster sessions, Devens newsletter, leadership certification reviews, Town Halls, etc.).
- Provide tools and lean technique training as required.
- Stay current on OpEx best practices through networking within the site/campus, GPS Biologics Operating Unit, and Global GPS OpEx team.
Qualifications & Experience
- Excellence in business change management and project management.
- Strong communication/presentation skills; tailor messages to key stakeholders.
- Ability to complete varied/complex assignments with little direction and integrate work with other functions’ strategic objectives.
- Interpersonal/facilitation skills to influence all levels; lead people and multidisciplinary teams.
- Comfortable managing in a matrix organization.
- Flexible and able to adapt quickly to changing organizational needs.
- Ability to organize multiple assignments and establish priorities.
- Lead and/or support complex projects using effective project management and leadership.
- Achieve high customer satisfaction through clear communication (verbal and written) of technical and non-technical topics.
Education/Experience/Licenses/Certifications
- Bachelor’s degree in industrial, chemical/biochemical engineering, or related discipline (or equivalent) highly desired.
- Lean Six Sigma Black Belt or Master Black Belt certification required.
- Agile/Scrum Master certifications strongly preferred.
- PMI PMP certification is a plus.
- Minimum 5 years GxP Biopharmaceutical experience with strong production/manufacturing operations experience preferred.
- Strong knowledge of cGMP compliance and regulatory agency requirements/procedures.
- Experience working with cross-functional teams (manufacturing, quality, site engineering, MS&T, Digital Plant/IT, finance, PMO, Biologics Development).
- Proficiency in Microsoft applications (SharePoint, Project, PowerPoint, Access, Excel, Word, Publisher, Visio, PowerAutomate) and Minitab/JMP.
- Deep understanding of Six Sigma and Lean; ability to coach others on Lean Six Sigma concepts and tools (e.g., process mapping, visual management, 5S, Gemba).
Benefits (explicitly stated)
- Health Coverage: Medical, pharmacy, dental, and vision.
- Wellbeing Support Programs (e.g., BMS Well-Being Account, BMS Living Life Better, EAP).
- Financial Well-being and Protection: 401(k), short-/long-term disability, life and accident insurance, supplemental health insurance, business travel protection, personal liability protection, identity theft benefit, legal support, and survivor support.
- Paid Time Off: includes flexible time off (unlimited for US Exempt Employees, with manager approval) and paid national holidays; additional vacation/holidays noted for Phoenix, AZ/Puerto Rico/Rayzebio areas; additional time off may include paid sick time, volunteer days, leaves of absence, and annual Global Shutdown.
Compensation Overview (explicitly stated)
- Devens, MA: US $137,790 - $166,973 (starting compensation range for full-time employee basis).
Application Instructions
- If the role doesn’t fully match your resume, apply anyway.
Reporting to the Associate Director, Operational Excellence (OpEx) Devens Biologics Operations, the OpEx Senior Manager will develop, implement, manage, and upskill employees using OpEx programs to support cost savings, increased process efficiency, and continuous improvement within Devens Biologics Operations. This is accomplished by promoting Lean Six Sigma, Continuous Improvement, and Problem-Solving methodologies.
Key Responsibilities
- Provide leadership to OpEx programs in the Devens Biologics Operations Site to increase process efficiency, reduce operating costs, and improve cycle times.
- Improve ideation intake processes for cost savings opportunities (Value Capture), the Continuous Improvement Framework, and OpEx Road Map execution.
- Maintain a framework for functional/department leaders to identify, sponsor, and coach continuous improvement activities across the site.
- Strengthen OpEx capabilities via Lean Six Sigma Yellow/Green/Black Belt Projects and Certifications Programs.
- Coordinate training and coaching forums for Project Management, Change Management, Agile/Scrum, and Problem-Solving methodologies.
- Embed OpEx foundational skills (e.g., 5S, Gemba Walks, Visual Management, Process Maps, Standard Work, Kaizen events, problem solving) by monitoring utilization.
- Perform structured assessments of Tier and Obeya meetings (physical and digital) to identify improvement opportunities aligned with site strategy.
- Collaborate with Devens Biologics PMO to manage the Continuous Improvement project portfolio with cost/benefit analysis.
- Collaborate with Devens Biologics Operations departments and Digital Plant (IT) to develop/enhance/deploy relevant KPIs/metrics.
- Participate in Kaizen events and other OpEx initiatives as needed.
- Communicate OpEx achievements/initiatives via forums (Community of Practice, poster sessions, Devens newsletter, leadership certification reviews, Town Halls, etc.).
- Provide tools and lean technique training as required.
- Stay current on OpEx best practices through networking within the site/campus, GPS Biologics Operating Unit, and Global GPS OpEx team.
Qualifications & Experience
- Excellence in business change management and project management.
- Strong communication/presentation skills; tailor messages to key stakeholders.
- Ability to complete varied/complex assignments with little direction and integrate work with other functions’ strategic objectives.
- Interpersonal/facilitation skills to influence all levels; lead people and multidisciplinary teams.
- Comfortable managing in a matrix organization.
- Flexible and able to adapt quickly to changing organizational needs.
- Ability to organize multiple assignments and establish priorities.
- Lead and/or support complex projects using effective project management and leadership.
- Achieve high customer satisfaction through clear communication (verbal and written) of technical and non-technical topics.
Education/Experience/Licenses/Certifications
- Bachelor’s degree in industrial, chemical/biochemical engineering, or related discipline (or equivalent) highly desired.
- Lean Six Sigma Black Belt or Master Black Belt certification required.
- Agile/Scrum Master certifications strongly preferred.
- PMI PMP certification is a plus.
- Minimum 5 years GxP Biopharmaceutical experience with strong production/manufacturing operations experience preferred.
- Strong knowledge of cGMP compliance and regulatory agency requirements/procedures.
- Experience working with cross-functional teams (manufacturing, quality, site engineering, MS&T, Digital Plant/IT, finance, PMO, Biologics Development).
- Proficiency in Microsoft applications (SharePoint, Project, PowerPoint, Access, Excel, Word, Publisher, Visio, PowerAutomate) and Minitab/JMP.
- Deep understanding of Six Sigma and Lean; ability to coach others on Lean Six Sigma concepts and tools (e.g., process mapping, visual management, 5S, Gemba).
Benefits (explicitly stated)
- Health Coverage: Medical, pharmacy, dental, and vision.
- Wellbeing Support Programs (e.g., BMS Well-Being Account, BMS Living Life Better, EAP).
- Financial Well-being and Protection: 401(k), short-/long-term disability, life and accident insurance, supplemental health insurance, business travel protection, personal liability protection, identity theft benefit, legal support, and survivor support.
- Paid Time Off: includes flexible time off (unlimited for US Exempt Employees, with manager approval) and paid national holidays; additional vacation/holidays noted for Phoenix, AZ/Puerto Rico/Rayzebio areas; additional time off may include paid sick time, volunteer days, leaves of absence, and annual Global Shutdown.
Compensation Overview (explicitly stated)
- Devens, MA: US $137,790 - $166,973 (starting compensation range for full-time employee basis).
Application Instructions
- If the role doesn’t fully match your resume, apply anyway.