Senior Manager, Enterprise Patient Engagement Operations

Role: Senior Manager, Enterprise Patient Engagement Operations, responsible for coordinating and executing cross-functional patient engagement activities across Amgen's therapeutic areas. Objectives include ensuring a seamless, patient-centered approach, operational excellence, and strategic alignment of engagement efforts. Responsibilities encompass establishing enterprise-wide capabilities, tools, and governance frameworks; serving as a primary liaison with R&D and global teams; managing ongoing patient engagement operations, including project management, resource planning, and reporting; and supporting communications and storytelling initiatives to elevate patient perspectives. Requirements: Doctorate with 2+ years or Master’s with 4+ years in patient engagement, healthcare policy, or related fields; proven experience building stakeholder relationships; strong operational, strategic, and project management skills; knowledge of healthcare compliance and regulations. Preferred: 7+ years in patient advocacy, stakeholder engagement, program management; experience with global, matrixed organizations; expertise in operational process design and continuous improvement. HighValue: focus on patient engagement within biotech, possibly across oncology, inflammation, or rare diseases; emphasis on enterprise-wide program coordination; cross-functional collaboration; remote work with travel planned for key meetings and events.