Dedicated Case Coordinator North Central

Role: Field-based Patient Access Coordinator supporting inflammation and immunology therapies, primarily managing patient reimbursement, access, and coverage from enrollment through post-fill follow-up. Responsibilities: own 100% of assigned cases, serve as primary contact for patients and healthcare providers, conduct benefits investigation, verify coverage, coordinate appointments and assessments, oversee copay and financial assistance programs, triage prescriptions, and ensure compliance with data and adverse event reporting. Qualifications: B.S./B.A., 8+ years pharma or related experience; minimum 6 months in access and reimbursement roles, proficient with Polaris CRM, and experienced in benefits verification, prior authorization, and copay programs. Preferred: HUB experience, familiarity with encrypted email platforms, third-party vendor coordination, and specialty medication patient journeys. High-Value: focus on complex patient access for specialty therapies, with travel (~10-20%), remote work, and cross-functional collaboration with field teams, payers, and vendors. Work setup: remote in Central Time Zone, with travel as needed.