Senior Manager Change Enablement, Review Transformation

Role Summary

The Senior Manager Change Enablement drives adoption of transformative solutions for AbbVie’s Material Review Process (MRP), including AI-enhanced processes. As a visible change leader, this role inspires teams, influences stakeholders without authority, and fosters adaptability across cross-functional initiatives in a complex matrixed environment.

Responsibilities

• Leads large scale change initiatives with limited oversight
• Analyzes and drives resolution for complex business issues, showing sound judgement and resilience
• Serves as a visible champion for change, generating enthusiasm and stakeholder buy-in
• Facilitates effective onboarding and hypercare support, ensuring the user’s voice is heard and issues are swiftly addressed
• Applies leading change management methodologies to assess and improve stakeholder adoption, adapting communication style to maximize engagement
• Leads structured change management activities for new capabilities, including adoption analytics and feedback loops
• Facilitates structured stakeholder engagement sessions to capture evolving needs and translate them into actionable requirements
• Deftly navigates variations in organizational, team and individual ways of working, alerting leadership to critical barriers and advocating for process improvement

Qualifications

• Undergraduate degree, suggested focus in Business / Communications / Advertising (MBA desirable)
• 8+ years in project/program management, ideally in a regulated environment and review process context
• Significant experience implementing weighty changes that drive business evolution
• Proven ability to lead without formal authority, influence at all levels, and deliver results independently
• Exceptional communication, stakeholder management, and presentation skills, with the ability to distill complex topics into clear, compelling messages
• Strong critical thinking and problem-solving capabilities
• Pharmaceutical industry experience strongly preferred

Skills

• Change management
• Stakeholder engagement
• Cross-functional collaboration
• Adoption analytics
• Communication and facilitation
• Process improvement

Education

• Undergraduate degree; MBA desirable

Additional Requirements

• None beyond the above; location-based pay/disclosure information provided in posting