Senior Family Support Educator - Pacific Northwest

Role: Field-based Patient Support Educator specializing in neurological and rare diseases, primarily Rett syndrome. Objectives: provide education and support to families, caregivers, and healthcare professionals, facilitating therapy initiation and adherence. Responsibilities: deliver disease, product, and therapy management education; assess individual needs; collaborate with cross-functional teams; support community engagement and clinician education; ensure compliance with laws and policies; potentially lead caregiver programs and mentor new team members. Qualifications: bachelor's degree in life sciences preferred; minimum 5 years healthcare/pharmaceutical experience, including 2 years in patient support or education; clinical backgrounds such as nursing, social work, or patient advocacy advantageous. Preferred skills include rare disease expertise, caregiver education, advocacy, account management, and cross-functional collaboration. High-Value Details: focus on neurological/rare diseases; program management in patient education/support; experience in rare disease, product launches, or advocacy recommended; travel up to 70%; location in Seattle, WA; remote/hybrid work arrangements likely, with in-person visits and community events. The role emphasizes emotional intelligence, interpersonal skills, and regulatory knowledge, with a salary range of $136,000–$170,000 plus benefits.