Senior Director, Head Launch Excellence
Amgen
September 02, 2026
Remote friendly (United States)
United States
Marketing
What You Will Do
- Lead and run Launch Excellence (LEX) as a practical global launch operating capability within Global Marketing.
- Partner with Global, Regional and Affiliate teams to establish an enterprise LEX capability under the Global with Local (GwL) model.
- Define support levels (hands-on, guided, self-service), identify critical-path risks early, and build LEX capability in the Amgen India Capability Center (AIN), including AI-enabled automation for repeatable launch activities.
Key Responsibilities
- Define and operationalize the LEX operating model (launch-clock scope, global-to-local handoffs, governance, decision rights, service levels, escalation paths).
- Set launch readiness quality standards (LRRs, milestones, leadership touchpoints, risk/decision logs, launch performance) using serial launch judgment.
- Translate launch strategy into integrated launch plans and market activation support; close launch guidance/process gaps.
- Manage LEX service levels by brand priority, market relevance, launch complexity, critical-path risk, and escalation triggers.
- Hire, onboard, and lead the AIN Launch Excellence team (intake processes, service menus, quality expectations, ways of working).
- Build/maintain LEX assets (dashboards, LRR tools, quality checks, GM checklists, self-assessments, KPI dictionary, playbooks, AI-enabled workflows).
- Establish readiness routines and reporting (readiness heatmaps, KPI definitions, risk triggers, decision records, escalation mechanisms).
- Scale learning via onboarding, modules, communities of practice, reusable launch cases, after-action reviews, and post-launch retrospectives.
- Engage stakeholders to improve launch quality and focus without replacing brand strategy ownership/local accountability.
Core Competencies
- Serial launch leadership; global/local marketing expertise; people leadership; strategic/operational judgment; stakeholder influence; pragmatic innovation (AI/automation, dashboards, knowledge management).
Qualifications
- Bachelor’s degree required; advanced degree preferred.
- 22–26 years biopharmaceutical commercial experience across global/regional/local marketing/commercial roles.
- Demonstrated serial launch track record; senior cross-functional launch leadership across brands/markets/archetypes.
- Direct experience leading launch excellence/readiness/operations or multi-market execution (integrated plans, milestones, risk mitigation, launch governance).
- People management experience (team building, operating models, coaching in matrix environments).
- Ability to engage senior stakeholders and communicate with executive audiences.
- Strong project management, organizational and analytical skills; comfort with dashboards/KPIs and risk-based decisions.
- Preferred: experience with digital tools/dashboards/AI-enabled workflows or automation in commercial ops or launch execution.
Location/Travel
- Multiple locations (US, India, Europe); travel expected ~0–20%.
Application Instructions
- Apply via careers.amgen.com.
- Lead and run Launch Excellence (LEX) as a practical global launch operating capability within Global Marketing.
- Partner with Global, Regional and Affiliate teams to establish an enterprise LEX capability under the Global with Local (GwL) model.
- Define support levels (hands-on, guided, self-service), identify critical-path risks early, and build LEX capability in the Amgen India Capability Center (AIN), including AI-enabled automation for repeatable launch activities.
Key Responsibilities
- Define and operationalize the LEX operating model (launch-clock scope, global-to-local handoffs, governance, decision rights, service levels, escalation paths).
- Set launch readiness quality standards (LRRs, milestones, leadership touchpoints, risk/decision logs, launch performance) using serial launch judgment.
- Translate launch strategy into integrated launch plans and market activation support; close launch guidance/process gaps.
- Manage LEX service levels by brand priority, market relevance, launch complexity, critical-path risk, and escalation triggers.
- Hire, onboard, and lead the AIN Launch Excellence team (intake processes, service menus, quality expectations, ways of working).
- Build/maintain LEX assets (dashboards, LRR tools, quality checks, GM checklists, self-assessments, KPI dictionary, playbooks, AI-enabled workflows).
- Establish readiness routines and reporting (readiness heatmaps, KPI definitions, risk triggers, decision records, escalation mechanisms).
- Scale learning via onboarding, modules, communities of practice, reusable launch cases, after-action reviews, and post-launch retrospectives.
- Engage stakeholders to improve launch quality and focus without replacing brand strategy ownership/local accountability.
Core Competencies
- Serial launch leadership; global/local marketing expertise; people leadership; strategic/operational judgment; stakeholder influence; pragmatic innovation (AI/automation, dashboards, knowledge management).
Qualifications
- Bachelor’s degree required; advanced degree preferred.
- 22–26 years biopharmaceutical commercial experience across global/regional/local marketing/commercial roles.
- Demonstrated serial launch track record; senior cross-functional launch leadership across brands/markets/archetypes.
- Direct experience leading launch excellence/readiness/operations or multi-market execution (integrated plans, milestones, risk mitigation, launch governance).
- People management experience (team building, operating models, coaching in matrix environments).
- Ability to engage senior stakeholders and communicate with executive audiences.
- Strong project management, organizational and analytical skills; comfort with dashboards/KPIs and risk-based decisions.
- Preferred: experience with digital tools/dashboards/AI-enabled workflows or automation in commercial ops or launch execution.
Location/Travel
- Multiple locations (US, India, Europe); travel expected ~0–20%.
Application Instructions
- Apply via careers.amgen.com.