Senior Director, Global Commercial Content Ecosystem
Viatris
August 18, 2026
Remote friendly (United States)
United States
Marketing
Senior Director, Global Commercial Content Ecosystem
Responsibilities:
- Create, define, and own enterprise strategy/vision for upstream content ecosystem (MLR, DAM, CAT, integrations)
- Develop infrastructure enabling modular reuse/scalability, speed-to-market, regulatory compliance/audit readiness, and user-centric experiences
- Establish DAM as single source of truth and ensure ecosystem alignment with end users
- Align platform strategy with digital, marketing, and business objectives
- Develop and own commercial roadmap; balance strategic transformation with operational priorities
- Define/track KPIs: adoption/engagement, cycle time reduction (e.g., MLR timelines), reuse/efficiency, reduction in manual work/duplication
- Identify/prioritize innovation (AI-enabled workflows, automation, intelligent metadata)
- Establish/enforce governance: role permissions, workflow standardization/controls, metadata/taxonomy discipline; embed compliance by design
- Partner with Legal/Regulatory/Compliance on evolving requirements
- Manage multi-year investment portfolio; build business cases and value realization strategies; prioritize by value, risk, compliance, objectives
- Maintain accountability for end-to-end ecosystem performance; monitor adoption, workflow efficiency, metadata quality
- Lead continuous improvement (enhancements, process optimization, integration maturity) and translate insights into measurable value
- Chair governance council; serve as business escalation point; present recommendations/roadmap metrics to executives
- Partner with IT to ensure scalable/secure architecture, translate requirements, deliver releases; drive accountability
- Lead/develop team of business process/operational specialists; build capability in utilization, best practices, change/adoption
- Ensure metadata/taxonomy alignment, integrity/flow of content/metadata, and governed reporting/analytics; evolve data model/integration strategy
Qualifications:
- Bachelor’s degree required; advanced degree (equivalent) preferred
- 12+ years in content operations, business process, or digital content ecosystems
- Leadership managing teams and enterprise platforms
- Deep experience with DAM, MLR, and/or content lifecycle platforms (e.g., Veeva, Aprimo)
- Strong regulated environment experience (pharma preferred)
- Ability to operate strategically and operationally; drive cross-functional/global alignment
- Strong IT partnership; business/digital acumen; enterprise product mindset
- Executive influencing skills; understanding of content lifecycle, governance, compliance
- Data-driven/analytical; lead through complexity/change
- Travel internationally (~20%); English proficiency required
Responsibilities:
- Create, define, and own enterprise strategy/vision for upstream content ecosystem (MLR, DAM, CAT, integrations)
- Develop infrastructure enabling modular reuse/scalability, speed-to-market, regulatory compliance/audit readiness, and user-centric experiences
- Establish DAM as single source of truth and ensure ecosystem alignment with end users
- Align platform strategy with digital, marketing, and business objectives
- Develop and own commercial roadmap; balance strategic transformation with operational priorities
- Define/track KPIs: adoption/engagement, cycle time reduction (e.g., MLR timelines), reuse/efficiency, reduction in manual work/duplication
- Identify/prioritize innovation (AI-enabled workflows, automation, intelligent metadata)
- Establish/enforce governance: role permissions, workflow standardization/controls, metadata/taxonomy discipline; embed compliance by design
- Partner with Legal/Regulatory/Compliance on evolving requirements
- Manage multi-year investment portfolio; build business cases and value realization strategies; prioritize by value, risk, compliance, objectives
- Maintain accountability for end-to-end ecosystem performance; monitor adoption, workflow efficiency, metadata quality
- Lead continuous improvement (enhancements, process optimization, integration maturity) and translate insights into measurable value
- Chair governance council; serve as business escalation point; present recommendations/roadmap metrics to executives
- Partner with IT to ensure scalable/secure architecture, translate requirements, deliver releases; drive accountability
- Lead/develop team of business process/operational specialists; build capability in utilization, best practices, change/adoption
- Ensure metadata/taxonomy alignment, integrity/flow of content/metadata, and governed reporting/analytics; evolve data model/integration strategy
Qualifications:
- Bachelor’s degree required; advanced degree (equivalent) preferred
- 12+ years in content operations, business process, or digital content ecosystems
- Leadership managing teams and enterprise platforms
- Deep experience with DAM, MLR, and/or content lifecycle platforms (e.g., Veeva, Aprimo)
- Strong regulated environment experience (pharma preferred)
- Ability to operate strategically and operationally; drive cross-functional/global alignment
- Strong IT partnership; business/digital acumen; enterprise product mindset
- Executive influencing skills; understanding of content lifecycle, governance, compliance
- Data-driven/analytical; lead through complexity/change
- Travel internationally (~20%); English proficiency required