Senior Director FM IM Make (USA)

Role Summary

The Senior Director FM IM Make is accountable for driving FM capabilities and providing oversight of all IM Make & Deliver Site Leads globally, across the 3 platforms: Synthetics, Biotherapeutics and Advanced Therapies. This role ensures globally standardized and consistent FM Hard and Soft services, with strong emphasis on facilities management, outsourced providers, and alignment with business objectives.

Responsibilities

• Champion the delivery of standardized, high-quality FM Hard and Soft services across IM manufacturing & deliver sites, ensuring global consistency through collaboration with regional and global peers.
• Drive integration and alignment across global functions, Platform FM roles (D1s), regional FM roles, and outsourced providers to enable seamless service delivery and strategic execution.
• Cultivate and sustain strategic partnerships between FM and IM Make, GET and Deliver leadership to align facilities strategy with business objectives and operational priorities.
• Own vendor relationships, ensuring performance, issue resolution, and alignment with IM Make & Deliver site needs.
• Act as the senior escalation point for FM standards, programs, and processes, ensuring resolution and continuous improvement across IM Make & Deliver sites.
• Lead, develop, and empower Facility Leads, fostering a high-performance culture and ensuring operational excellence across all IM Make & Deliver locations.
• Ensure robust business continuity and infrastructure management programs are in place, tested, and aligned with enterprise risk frameworks.
• Provide strategic FM input into capital and operational projects, serving as the escalation point to ensure alignment with enterprise standards and site needs.
• Chair and contribute to governance and customer forums, representing FM interests and driving strategic alignment across stakeholders.
• Ensure regulatory compliance across all IM Make & Deliver sites, proactively managing risk and maintaining audit readiness.
• Lead the deployment of FM and E&PS strategies, translating global initiatives into actionable regional plans with measurable outcomes.
• Own the integrity of IM Make & Deliver FM data, ensuring accuracy to support global performance metrics, reporting, and strategic decision-making.
• Champion and deliver FM Global and E&PS strategic initiatives, ensuring alignment with IM Make & Deliver operational goals and long-term vision.
• Monitor and enforce compliance with mandatory training requirements, ensuring workforce readiness and regulatory adherence.
• Ensure accountability for accurate occupancy, utilization, and spatial data, enabling strategic space planning and optimization.
• Provide fiduciary oversight of operating and capital budgets, ensuring financial stewardship and performance accountability.

Qualifications

• Required: University/Bachelor’s degree or equivalent in Engineering, Business, Architecture or similar; Master’s degree in engineering, business, architecture or similar preferred.
• Required: 12–15 years of related work experience; strong experience in facilities and/or supply chain engineering & maintenance; strong management and technical skills; experience with risk management, quality, safety, and compliance; knowledge of business strategy and portfolio planning; ability to make decisions across business units with authority.
• Other Required: Experience in complex regionally driven organizations; leadership of a facilities function at a multinational manufacturing site or equivalent leadership experience (e.g., General Manager or engineering lead).

Skills

• Collaborating, Compliance Management, Developing Others, EHS Compliance, Facility Management, Facility Management Software, Fact-Based Decision Making, Inclusive Leadership, Leadership, Process Improvements, Risk Management, Security Program Development, Tactical Planning, Vendor Selection, Workplace Accessibility

Education

• University/Bachelor’s degree or equivalent in Engineering, Business, Architecture or similar required; Master’s degree preferred.

Additional Requirements

• Experience with complex regional organizations; experience leading a facilities function at a multinational enterprise in manufacturing, or equivalent leadership roles.