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Senior Director, Consumer Platform

Pfizer
August 14, 2026
Remote friendly (Pennsylvania, United States)
United States
Marketing
Role Summary:
As the Obesity Platform owner, you’ll own the entire patient journey end to end—enrollment, commerce, loyalty, and HCP experience—making starting and staying on treatment as effortless as possible.

Key Responsibilities:
- End-to-end customer journey and digital experience strategy
- Consumer platform functionality, product roadmap, and feature prioritization
- Enrollment and patient experience
- Pharmacy and fulfillment relationships to get therapy to patients
- Commerce model and experience optimization
- CRM and loyalty strategy and execution
- Vendor and technology partner relationships that power the platform
- HCP platform experience and navigation to content
- Represent platform strategy, roadmap, and performance to senior leadership

Basic Qualifications:
- Bachelor’s degree required; MBA or advanced degree preferred
- 12+ years of experience in digital consumer products, e-commerce, or platform leadership, including direct revenue or P&L accountability
- Proven track record building or scaling a consumer-facing digital platform or e-commerce business
- Experience partnering with product and engineering teams to ship consumer-facing features against a roadmap

Preferred Qualifications:
- Merchant-style experience running an e-commerce business
- Healthcare or wellness-space experience
- Experience with CRM and loyalty platforms and vendor/partner management at scale

Application Instructions:
- LAST DAY TO APPLY: 08/28/2026

Benefits:
- 401(k) with Pfizer matching contributions; additional retirement savings contribution
- Paid vacation/holiday/personal days; paid caregiver/parental and medical leave
- Health benefits (medical, prescription drug, dental, vision)