Senior Director, Change Management – Transformation Office

Role Summary

Senior Director, Change Management – Transformation Office is a strategic leader responsible for driving change adoption across Lilly’s Global Quality organization. This role enables the successful execution of Quality transformation initiatives by embedding structured change methodologies, managing complex stakeholder networks, and enhancing organizational readiness.

Responsibilities

• Change Strategy: Develop and execute change management strategies that align with Lilly’s Quality transformation goals. Build change frameworks to guide adoption across global functions.
• Stakeholder Engagement and Communications: Engage senior leaders and cross-functional teams to secure sponsorship, alignment, and sustained engagement for change initiatives. Collaborate with communications teams to deliver targeted, consistent messaging throughout the change journey.
• Readiness and Adoption: Design and deploy business readiness assessments and adoption plans. Use feedback mechanisms to refine strategies and support corrective action.
• Leadership Coaching and Enablement: Coach senior leaders and transformation sponsors on their role in change success. Mentor internal change agents to expand organizational change capacity.
• Change Methodologies and Innovation: Apply agile and human-centered change methods. Tailor interventions to enhance the experience and effectiveness of change delivery.
• Transformation Guidance: Serve as a change SME for enterprise programs. Shape program designs to include robust change management, enablement planning, and governance alignment.

Qualifications

• Bachelor’s degree in Organizational Development, Business, Communications, or related field.
• 10-12 years of experience in change management, communications, or consulting.
• Proven experience leading large-scale enterprise transformations (e.g., ERP, M&A, operating model shifts).
• Ability to lead within matrixed global organizations and engage senior leadership effectively.
• Experience with change management methodologies.
• Business readiness planning, stakeholder analysis, and communications strategy.
• Strong facilitation, negotiation, and coaching capabilities.

Skills

• Experience in regulated environments, preferably pharma or life sciences.
• Prosci or APMG Change Management certification.
• Certification in Project Management, such as PMP, PMI-ACP, PRINCE2, Certified Scrum Master, AgilePM.
• Experience in global digital transformation programs (e.g., SAP, ERP).
• Workshop facilitation and enterprise capability-building exposure.
• Familiarity with data-driven change adoption and experience tracking.

Education

• MBA/ MS/ MA in Organizational Development, Clinical, or Healthcare fields.
• Additional certifications relevant to change management or project management.

Additional Requirements

• Primary location is Lilly Corporate Center, Indianapolis, Indiana but consideration can be given for location at existing global Lilly manufacturing site.