Senior Director, Activation Lead
Jazz Pharmaceuticals
August 06, 2026
Remote friendly (Philadelphia, PA)
United States
Marketing
If you are a current Jazz employee please apply via the Internal Career site.
Responsibilities
- Translate franchise/function priorities into execution-ready global CX capability plans and roadmaps with measurable outcomes.
- Lead/coach/develop a team of four Activation Leads and the Global Marketing Enablement Lead; set priorities, decision rights, and performance expectations.
- Define and own Activation strategy for global CX capabilities; ensure consistent, scalable adoption.
- Oversee global marketing enablement: codify marketing standards (brand planning, customer journeys, marketing skillsets), develop tools/playbooks, and partner with Learning & Development for upskilling.
- Synthesize franchise/functional input into CX Operations and Global Capability Teams; evolve roadmaps and delivery decisions.
- Establish adoption/utilization/impact metrics; drive continuous improvement.
- Partner across CX, Global Capability, Technical, Franchise, training/communications/field enablement; act as senior escalation for adoption/change/readiness issues.
Required/Preferred Qualifications & Skills
- Bachelor’s degree (business/healthcare/technology or related).
- 15+ years in marketing, omnichannel, or activation in a pharmaceutical organization.
- 6–8 years leading people; experience managing high-performing teams across functions.
- Proven ability to lead directors/equivalent roles and translate strategy into marketing enablement assets.
- Strong CRM/omnichannel/digital enablement/analytics knowledge; interpret adoption/utilization/impact data.
- Experience setting activation frameworks/standards and operationalizing global marketing frameworks/assets.
- Systems thinking, customer journey understanding, cross-functional matrix leadership, continuous improvement, and strong collaboration.
- Preferred: MBA or related graduate degree; pharma/healthcare, rare disease/specialty brand experience.
- Travel: 20–30%.
Benefits (explicitly stated)
- Medical, dental, vision; 401k; flexible paid vacation.
Responsibilities
- Translate franchise/function priorities into execution-ready global CX capability plans and roadmaps with measurable outcomes.
- Lead/coach/develop a team of four Activation Leads and the Global Marketing Enablement Lead; set priorities, decision rights, and performance expectations.
- Define and own Activation strategy for global CX capabilities; ensure consistent, scalable adoption.
- Oversee global marketing enablement: codify marketing standards (brand planning, customer journeys, marketing skillsets), develop tools/playbooks, and partner with Learning & Development for upskilling.
- Synthesize franchise/functional input into CX Operations and Global Capability Teams; evolve roadmaps and delivery decisions.
- Establish adoption/utilization/impact metrics; drive continuous improvement.
- Partner across CX, Global Capability, Technical, Franchise, training/communications/field enablement; act as senior escalation for adoption/change/readiness issues.
Required/Preferred Qualifications & Skills
- Bachelor’s degree (business/healthcare/technology or related).
- 15+ years in marketing, omnichannel, or activation in a pharmaceutical organization.
- 6–8 years leading people; experience managing high-performing teams across functions.
- Proven ability to lead directors/equivalent roles and translate strategy into marketing enablement assets.
- Strong CRM/omnichannel/digital enablement/analytics knowledge; interpret adoption/utilization/impact data.
- Experience setting activation frameworks/standards and operationalizing global marketing frameworks/assets.
- Systems thinking, customer journey understanding, cross-functional matrix leadership, continuous improvement, and strong collaboration.
- Preferred: MBA or related graduate degree; pharma/healthcare, rare disease/specialty brand experience.
- Travel: 20–30%.
Benefits (explicitly stated)
- Medical, dental, vision; 401k; flexible paid vacation.