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Security Education & Awareness Manager US - Remote

Amgen
Remote
United States
IT

Role Summary

Location: US - Remote. The Security Education & Awareness Manager is responsible for leading a globally distributed team that cultivates a culture of security awareness and champions critical security behaviors across the organization. You will drive enterprise-wide education programs, partner across functions, and support the ongoing evolution of Amgen’s security culture to safeguard staff, assets, and reputation. You will take a strategic, culture-first approach to embed lasting, human-centered security behaviors that reduce risk and strengthen organizational resilience.

Responsibilities

  • Security Education & Training (SEAT)
    • Lead the design, development, and delivery of the annual enterprise-wide Security Education & Awareness compliance training, partnering with content owners, business groups, Learning & Performance teams, Legal, and Corporate Affairs to make it relevant and engaging
    • Create and launch role-based training tailored to specific functions, while also building a long-term roadmap that identifies needs, sets priorities, and sequences development across functions and regions, ensuring a cohesive curriculum where core concepts are established in the annual training and expanded on in role-based modules
    • Ensure alignment between training and broader awareness efforts so that content, tone, and sequencing reinforce each other and drive consistent behaviors
    • Continuously raise the bar each year by reviewing feedback, measuring impact, and evolving the program to stay fresh and effective
  • Security Awareness Content & Campaigns
    • Own and enhance the Security Education & Awareness SharePoint site as the central hub for resources, training materials, and updates
    • Design and deliver security education and awareness campaigns that reach staff globally, from large enterprise initiatives to everyday reminders that keep security top of mind
    • Develop and maintain a campaign strategy and calendar, including ownership of the monthly security newsletter, ensuring initiatives are well-timed, aligned with enterprise and role-based training, and reinforce consistent security behaviors
    • Continuously refine content and campaigns based on feedback and engagement, making them more impactful with every iteration

Qualifications

  • Required: Master’s degree and 2 years of Security experience, plus experience in Change Management, Learning & Development, or Communications
  • Required: Bachelor’s degree and 4 years of Security experience, plus experience in Change Management, Learning & Development, or Communications
  • Required: Associate’s degree and 8 years of Security experience, plus experience in Change Management, Learning & Development, or Communications
  • Required: High school diploma / GED and 10 years of Security experience, plus experience in Change Management, Learning & Development, or Communications
  • Preferred Qualifications
    • Working knowledge of core cybersecurity topics and terminology (e.g., phishing, smishing, vishing, ransomware, password security, multifactor authentication, insider threats) and the ability to translate them into accessible training and awareness content
    • Experience designing and delivering enterprise learning programs, including compliance training, role-based training, and awareness campaigns, with a strong grounding in adult learning principles and instructional design best practices
    • Experience using AI tools to create, personalize, and optimize training content, campaigns, and resources
    • Program and project management skills, with the ability to prioritize, plan, and deliver in a fast-paced environment
    • Experience managing demand and backlogs in tools such as Jira, ServiceNow, or similar platforms
    • Ability to analyze data and feedback to continuously improve program effectiveness and staff engagement
    • Excellent interpersonal skills, with high emotional intelligence and the ability to collaborate across diverse teams and levels
  • Preferred Certifications
    • Certified Information Security Manager (CISM)
    • CompTIA Security+
    • Certified Information Systems Security Professional (CISSP)
    • SANS Global Information Assurance Certifications (GIAC)