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Rheumatology Territory Account Specialist โ€“ Memphis

Novartis
August 24, 2026
Remote friendly (Memphis, TN)
United States
Sales
Key Responsibilities:
- Navigate and resolve challenges within accounts with effective, tailored solutions.
- Build a strategic territory plan aligned to shared priorities to drive product demand and improve patient outcomes.
- Partner with territory teammates, field teams, and home-office colleagues to deliver access support.
- Apply knowledge of the market, competitive landscape, and cross-functional dynamics to anticipate opportunities and respond with agility.
- Use territory data and market trends to uncover local insights and lead customer engagements virtually or in person.
- Facilitate planning sessions with key stakeholders to solve complex problems and collaborate across functions.
- Deliver real-time access support and work closely with Patient Specialty Services (PSS) for seamless customer experience.
- Use digital tools and omni-channel strategies to personalize outreach across virtual and face-to-face settings.

Essential Requirements:
- Bachelorโ€™s degree.
- Experience in pharmaceutical/biotech/healthcare (or similar complex sales environments) with large geographically dispersed sales teams within the last 5 years; Associate applicants may have limited prior sales experience.
- Proven high performance selling to large accounts/key customers.
- Self-starter with strong analytics and ethical, compliant leadership.
- Reside within territory or within a 50-mile daily commuting distance; travel 60โ€“80% across the geography; valid driverโ€™s license.

Desirable Requirements:
- Experience across therapeutic groups/disease states/account management strategy and new product launches.
- Knowledge of patient services, market access, buy-and-bill, specialty pharmacy, reimbursement, and/or medical calling on HCPs.

Application/Role Logistics:
- Driving is essential; must have an unrestricted driverโ€™s license.
- Completion of initial training for field roles with a dedicated training period (home study up to 8 hours/day, 40 hours/week).

Benefits (explicitly stated):
- Performance-based cash incentive; possible annual equity awards depending on level.
- US-based comprehensive benefits: health/life/disability, 401(k) with company contribution and match, other benefits; generous time off (vacation/personal days/holidays/other leaves).