Key Responsibilities:
- Navigate and resolve account challenges with effective, tailored solutions.
- Build a strategic territory plan aligned to shared priorities to drive product demand and improve patient outcomes.
- Partner with territory teammates, field teams, and home-office colleagues to deliver access support.
- Use market/competitive and cross-functional knowledge to anticipate opportunities and respond with agility.
- Use territory data and market trends to uncover local insights, support pull-through efforts, and lead impactful customer engagements (virtual or in person).
- Facilitate planning sessions with key stakeholders to solve complex challenges collaboratively.
- Deliver real-time access support and work closely with Patient Specialty Services (PSS).
- Use digital tools and omni-channel strategies to personalize outreach (virtual and face-to-face).
Essential Requirements:
- Bachelor’s degree required.
- Experience in pharmaceutical/biotech/healthcare (or similarly complex industries) with large, geographically dispersed sales teams within the last 5 years; other complex sales environments welcome; Associate level: limited prior sales experience encouraged.
- Proven high-performance track record selling to large accounts/key customers.
- Self-starter with analytic abilities; ethical leadership and compliance mindset.
- Reside within territory or within 50 miles of territory border; travel 60–80% across geography; valid driver’s license.
Desirable Requirements:
- Experience across therapeutic groups, disease states, account management strategy, and new product launches.
- Understanding of patient services/market access, buy and bill, specialty pharmacy, reimbursement, and/or medical calling on HCPs.
Driving is essential: fully valid/unrestricted driver’s license required.
Compensation/Benefits:
- Performance-based cash incentive; eligibility for annual equity awards depending on level.
- US-based eligible employees: health/life/disability; 401(k) with company contribution/match; time off (vacation, personal days, holidays, other leaves).
Application instructions:
- Email accommodations request details to Eh.occupationalhealth@novartis.com (only if applicable).