Rheumatology Territory Account Specialist - Charleston

Key Responsibilities:
- Navigate and resolve account challenges with effective, tailored solutions.
- Build a strategic territory plan aligning shared priorities to drive product demand and improve patient outcomes.
- Partner with territory teammates, field teams, and home-office colleagues to deliver access support.
- Use knowledge of the market, competitive landscape, and cross-functional dynamics to anticipate opportunities and respond with agility.
- Use territory data and market trends to uncover local insights and lead customer engagements (virtually or in person).
- Facilitate planning sessions with key stakeholders to solve complex challenges across functions.
- Deliver real-time access support and work closely with Patient Specialty Services (PSS) for a seamless customer experience.
- Use digital tools and omni-channel strategies to personalize outreach and engage virtually and face-to-face.

Essential Requirements:
- Bachelor’s degree required.
- Experience in pharmaceutical/biotech/healthcare (or similarly structured complex sales) with large, geographically dispersed sales teams within the last 5 years.
- Proven track record of consistent high performance selling to large accounts/key customers.
- Self-starter with analytic abilities and ethical leadership/compliance mindset.
- Reside within territory or within 50 miles of the territory border; travel 60–80% across geography; valid driver’s license.

Desirable Requirements:
- Experience across therapeutic groups, disease states, account management strategy, and new product launches.
- Understanding of patient services, market access, buy and bill, specialty pharmacy, reimbursement, and/or medical calling on HCPs.

Application Instructions:
- Provide reasonable accommodation requests via Eh.occupationalhealth@novartis.com (if needed due to medical restrictions).