Rare Disease Account Specialist - Portland, OR

Role Summary

Rare Disease Account Specialist in Portland, OR. Expert on practices, delivery networks, and patient populations within the territory, focusing on a first-in-class treatment for rare CAH disease. Responsible for positioning the company in the Endocrine space, maximizing sales, and providing education and approved support from diagnosis through rare disease management. Build collaborative relationships with COEs, academic institutions, health systems, physicians and clinics; deliver brand messaging and clinical information to distinct user segments while maintaining high ethical standards.

Responsibilities

• Lead the implementation of a patient-centric model including physicians, their staff, clinics, and applicable hospitals
• Develop and maintain strategic long-term relationships with COEs, Academic Teaching Institutions, key Health Systems, and relevant IDNs
• Serve as the authority on Neurocrine tools and resources to support physicians, pharmacists, and other health care providers in advocating for Rare Disease patients
• Create, maintain and execute strategic business and account plans reflecting a thorough understanding of brand plan and local market conditions
• Master targeted disease states with deep understanding of patient journeys, standards of care and treatment drivers
• Leverage disease and therapeutic clinical and scientific knowledge to execute local disease education and promotional programs
• Provide high level product expertise and customer service to all targeted accounts and stakeholders
• Expand expertise of treating/referring physicians, payers, hospital systems, pharmacies, labs, and other care-continuum components; monitor stakeholder dynamics affecting patient treatment decisions
• Navigate complex hospital settings (academic and community) to access targeted HCPs and key stakeholders
• Maintain payer relationships to inform on coverage and reimbursement; collaborate with payer access team to maximize patient access
• Foster relationships with patient advocacy groups to support patient education and disease awareness
• Engage with providers managing rare CAH patients and provide high-level clinical education
• Assist compliantly with steps to provide therapy access, including testing procedures, site of care determination, and reimbursement education
• Provide educational support to underserved patient communities
• Collaborate with patient advocacy to support patients and the rare disease community
• Demonstrate outstanding communication and interpersonal skills, with aptitude in networking, problem solving, negotiation, and relationship building
• Stay abreast of industry and market trends; provide feedback during launch
• Perform other job-related duties as assigned

Qualifications

• BS/BA degree and 8+ years of sales experience in biotech/pharmaceutical industry, including 5+ years calling on prescribers of specialized, high-value products; proven launch experience; experience with Salesforce/comparable tools
• Or Master’s degree with 6+ years of relevant experience; Or PhD with 4+ years
• Demonstrated track record of sales success with quantifiable accomplishments; experience in rare diseases preferred
• Experience calling on Key Accounts, COEs, and academic institutions; start-up/market development experience desirable
• Endocrine experience strongly preferred; experience with specialty pharmacy distribution/Hub Model
• Ability to analyze sales data to identify opportunities; proficient with SFA and basic business software
• Excellent organizational, collaboration, communication skills; ability to multitask in a cross-functional environment
• Strong understanding of healthcare regulatory and enforcement environments; cross-functional collaboration ability
• Ability to identify and hire an exceptional sales team; ability to work independently
• Frequent driving required; valid driver’s license, clean driving record, and ability to operate a motor vehicle

Skills

• Outstanding communication and interpersonal skills
• Networking, negotiation, problem solving
• Brand messaging, clinical information delivery, digital capability
• Strategic planning and account management

Education

• BS/BA degree required; advanced degree as noted in qualifications

Additional Requirements

• Frequent driving; valid driver's license and clean driving record required