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Patient Services Strategy Franchise Director

AbbVie
August 26, 2026
Full-time
Remote friendly (Florham Park, NJ)
Worldwide
$346,000 - $346,000 USD yearly
Market Access
Role: Senior leader overseeing patient support strategies for AbbVie's BOTOX Therapeutic franchise, ensuring patients and HCPs have access to and stay on therapy across all indications. Responsibilities: develop and execute end-to-end patient support programs, lead cross-functional teams, optimize access and adherence, align programs with brand strategy, and oversee financial planning and resource allocation. Act as primary liaison between Patient Services and brand teams, continuously improve care models, monitor program performance with KPIs, and drive strategic decision-making in a complex matrix environment. Qualifications: Bachelor's degree required; advanced degree (MBA, MPH) preferred. Over 12 years of healthcare and pharmaceutical experience with demonstrated strategic, operational, and leadership expertise. Strong financial acumen, proficiency in access and reimbursement, and experience navigating matrixed organizations are essential. Relevant therapeutic areas include neurology and immunology, with a focus on chronic indications managed via buy-and-bill models. The role involves high-level stakeholder engagement, strategic planning, and program management, with a preference for experience in patient access, reimbursement, and care model innovation. Location and travel specifics are not specified.