Patient Engagement Manager
Ultragenyx
August 30, 2026
Full-time
Remote
Worldwide
Market Access
Role: Patient Engagement Manager focused on rare disease therapies, responsible for counseling patients and medical professionals to facilitate therapy access. Responsibilities include case managing patient access processes, educating on reimbursement options, liaising with medical offices, and coordinating with pharmacies and insurers for reimbursement requirements and benefit investigations. The role involves maintaining detailed case records, providing backup support to team members, and traveling as needed. Requirements include 5+ years of case management experience, prior reimbursement expertise preferred, and strong communication skills. The position requires a BA/BS in life sciences or communications, with the ability to problem-solve complex reimbursement scenarios and handle sensitive information professionally. It is a remote role with approximately 20% travel. High-value specifics include focus on rare diseases, patient access, reimbursement processes, and experience in a GxP or healthcare setting. The salary range is $111,000–$137,100 USD, with eligibility for bonuses, equity, and benefits.