Patient Educator, Southeast

Role Summary

Patient Educator, Southeast — deliver compassionate, clear, and actionable disease state education for Parkinson’s Disease Psychosis (PDP); empower patients and caregivers, bridging the gap between diagnosis and ongoing support; coordinate with ACADIA Connect and Patient Access Managers (PAMs) to assist with coverage, affordability, and long-term treatment adherence. Location options include Atlanta, GA; Miami, FL; Charlotte, NC; Orlando, FL.

Responsibilities

• Deliver pre-prescription (pre-NBRx) disease state education to patients and caregivers via small group meetings and presentations to advocacy groups, community-based organizations, and professional societies.
• Provide information regarding product efficacy, safety, and access support available through ACADIA Connect to patients and/or caregivers who have opted in through various programs.
• Offer approved educational resources helping patients and caregivers understand their disease and empower them to talk to their doctor about PDP.
• Distribute approved educational materials to enhance patient and caregiver awareness of PDP and potential treatment with NUPLAZID.
• Build trusting relationships to ensure patients and caregivers feel supported throughout their journey.
• Collaborate with Patient Access Managers (PAMs) to address patient or caregiver questions related to coverage, reimbursement, and affordability.
• Facilitate the referral and transition process for patients into ACADIA Connect for comprehensive access assistance.
• Partner primarily with Neurology Sales Specialists and Long-Term Care Sales Specialists to ensure community-based healthcare providers are aware of Patient Educator resource provided by ACADIA.
• Respond to inquiries generated through patient/caregivers, key customers, community organizations, and/or advocacy events.
• Collaborate with community-based organizations, advocacy organizations, and professional societies to support patient and caregiver education programs.
• Provide feedback and insights to the marketing team to improve patient engagement and educational initiatives.

Qualifications

• Bachelor‚Äôs degree in nursing, social work, psychology, or a related healthcare field; advanced degree preferred.
• Minimum of 3‚Äì5 years of experience in pharma with preferred candidates having experience in patient education, patient navigation, advocacy, or pharmaceutical patient support services.
• Knowledge of neurology, psychiatry, or movement disorders preferred; experience with Parkinson‚Äôs Disease or PDP strongly desired.
• Demonstrated ability to build empathetic and supportive relationships with patients and caregivers.
• Excellent communication, interpersonal, and active listening skills.
• Experience collaborating across marketing, patient support services, advocacy, and field-based teams.
• Familiarity with compliance standards for patient-facing pharmaceutical roles.
• Ability to meet travel requirements, including driving and overnight stays; air travel as needed.

Skills

• Patient-Centered Focus
• Empathy & Emotional Intelligence
• Collaboration & Teamwork
• Strong Communication
• Adaptability & Initiative
• Privacy, Compliance & Confidentiality

Education

• Bachelor‚Äôs degree in nursing, social work, psychology, or related field; advanced degree preferred.

Additional Requirements

• Travel up to 75% of the time; includes driving, overnight stays, and potential after-hours work.
• Residence within the territory or within 30 miles of its border; proximity to a major airport; eligible to drive a company vehicle; travel by air as needed.