Patient Educator, Pacific

Role Summary

Patient Educator, Pacific – responsible for delivering disease state education and guiding patients and caregivers navigating Parkinson’s Disease Psychosis (PDP), including information on treatment options and access support to ensure continuity of care.

Responsibilities

• Deliver pre-prescription disease state education to patients and caregivers via group meetings and presentations to advocacy groups, community-based organizations, and professional societies.
• Provide information regarding product efficacy, safety, and access support through ACADIA Connect to patients and/or caregivers who opt in.
• Offer approved educational resources to help patients and caregivers understand PDP and discuss it with their doctor.
• Distribute approved educational materials to raise awareness of PDP and potential treatment with NUPLAZID.
• Build trusting relationships to support patients and caregivers throughout their journey.
• Collaborate with Patient Access Managers to address questions related to coverage, reimbursement, and affordability.
• Facilitate referral and transition into ACADIA Connect for comprehensive access assistance.
• Partner with Neurology and Long-Term Care Sales Specialists to ensure providers are aware of the Patient Educator resource.
• Respond to inquiries from patients, caregivers, key customers, and advocacy events; collaborate with community organizations to support education programs.
• Provide feedback to the marketing team to improve patient engagement and educational initiatives.

Qualifications

• Bachelor‚Äôs degree in nursing, social work, psychology, or related healthcare field; advanced degree preferred.
• 3‚Äì5 years of pharma experience; preferred in patient education, patient navigation, advocacy, or patient support services.
• Knowledge of neurology, psychiatry, or movement disorders preferred; Parkinson‚Äôs Disease or PDP experience strongly desired.
• Ability to build empathetic, supportive relationships with patients and caregivers.
• Excellent communication, interpersonal, and active listening skills.
• Experience collaborating across marketing, patient support, advocacy, and field-based teams.
• Familiarity with compliance standards for patient-facing pharmaceutical roles.
• Ability to travel, including driving and overnight stays; air travel as needed.

Skills

• Patient-Centered Focus
• Empathy & Emotional Intelligence
• Collaboration & Teamwork
• Strong Communication
• Adaptability & Initiative
• Privacy, Compliance & Confidentiality

Education

• As listed in Qualifications (Bachelor‚Äôs degree; advanced degree preferred).

Additional Requirements

• Travel up to 75% of the time; requires driving and overnight stays; eligibility to drive a company vehicle.
• Must reside within the territory (or within 30 miles of its border) and near a major airport as needed.