Patient Educator, Pacific

Role Summary

Patient Educator, Pacific — Empower patients and caregivers navigating Parkinson’s Disease Psychosis through disease-state education, bridging diagnosis and ongoing support, and facilitating access to resources and treatment options.

Responsibilities

• Deliver pre-prescription disease-state education to patients and caregivers via small group meetings and presentations to advocacy groups, community-based organizations, and professional societies.
• Provide information regarding product efficacy, safety, and access support available through ACADIA Connect to patients and/or caregivers who have opted in through programs.
• Offer approved educational resources helping patients and caregivers understand their disease and talk to their doctor about PDP.
• Distribute approved educational materials to enhance patient and caregiver awareness of PDP and potential treatment with NUPLAZID.
• Build trusting relationships to ensure patients and caregivers feel supported throughout their journey.

• Collaborate with Patient Access Managers (PAMs) to address questions related to coverage, reimbursement, and affordability.
• Facilitate the referral and transition process for patients into ACADIA Connect for comprehensive access assistance.

• Partner with Neurology Sales Specialists and Long-Term Care Sales Specialists to ensure community-based providers are aware of the Patient Educator resource.
• Respond to inquiries from patients, caregivers, key customers, community organizations, and advocacy events.
• Collaborate with community-based organizations, advocacy groups, and professional societies to support patient and caregiver education programs.

• Provide feedback to the marketing team to improve patient engagement and educational initiatives.

Qualifications

• Bachelor‚Äôs degree in nursing, social work, psychology, or related healthcare field; advanced degree preferred.
• 3‚Äì5 years of experience in pharma; experience in patient education, patient navigation, advocacy, or pharmaceutical patient support services preferred.
• Knowledge of neurology, psychiatry, or movement disorders preferred; experience with Parkinson‚Äôs Disease or PDP strongly desired.
• Empathetic and capable of building supportive relationships with patients and caregivers.
• Excellent communication, interpersonal, and active listening skills.
• Experience collaborating across marketing, patient support services, advocacy, and field-based teams.
• Familiarity with compliance standards for patient-facing pharmaceutical roles.
• Ability to travel, including driving and overnight stays; air travel as needed.

Skills

• Patient-Centered Focus
• Empathy & Emotional Intelligence
• Collaboration & Teamwork
• Strong Communication
• Adaptability & Initiative
• Privacy, Compliance & Confidentiality

Education

• Bachelor‚Äôs degree in nursing, social work, psychology, or related healthcare field; advanced degree preferred.

Additional Requirements

• Travel up to 75% of the time; includes driving and overnight stays; eligibility to drive a company vehicle; ability to travel independently by air.
• Reside within the territory or within 30 miles of its border; proximity to a major airport.
• Must be able to lift and/or move up to 20 pounds occasionally.