Patient Access Liaison - Rare Disease - US Field (West)

Role: Field-based Patient Access Liaison supporting insurance coverage and reimbursement for Amgen's specialty therapies, primarily infused and specialty pharmaceuticals. Responsibilities include guiding patients, caregivers, and providers through insurance processes, addressing access barriers, supporting education on coding and billing, and resolving reimbursement issues. The role involves engaging with stakeholders across Market Access, Medical Affairs, and Site of Care teams to optimize patient access while ensuring compliance with HIPAA and regulatory standards. Qualifications: Bachelor's degree with 4+ years or advanced degrees with relevant experience in patient services, reimbursement, or access; experience supporting buy-and-bill therapies or rare diseases is preferred. Skills include knowledge of reimbursement systems, prior authorization, coding, and billing, along with strong communication, analytical, and problem-solving abilities. High-value specifics: Focus on specialty infusions, rare diseases, and complex payer landscapes; cross-functional collaboration; up to 50% travel; field-based with potential remote work. The position emphasizes regulatory compliance, patient privacy, and operational excellence within a biotech commercial/medical environment.