Pain Territory Business Manager, Phoenix, AZ (North)

Role Summary

The Pain Territory Business Manager (TBM) is responsible for establishing and maintaining relationships with Health Care Professionals (HCPs) to promote the safe and effective use of JOURNAVX, a novel selective inhibitor of NaV1.8 in acute pain. The TBM reports into a Regional Field Leader and serves as a field representative for JOURNAVX within the community setting. The TBM will work closely with Pain Territory Account Managers (PTAMs) who are also field-based reps within the geographic area who serve as account managers within hospitals/health systems and are responsible for driving and pulling through hospitals/health system volume and access as well as targeted physicians within their hospital networks.

Responsibilities

• Establishes meaningful and professional relationships with assigned physicians with the goal of building awareness and driving adoption of JOURNAVX.
• Develops and maintains expertise on the product’s clinical attributes and patient unmet need and educates healthcare professionals on product use in appropriate patients.
• Develops a deep understanding of assigned physicians, territory & market dynamics, stakeholder mapping, key decision maker relationship management, patient protocols, referral network navigation, access, and drivers & barriers.
• Implements and maintains strategic territory business plans that identify and harness business opportunities and patient-focused solutions for significant growth across the customer landscape while supporting the PTAM led account engagement strategy within hospital settings.
• Drives sales performance and ensures forecasts and assigned budgets meet or exceed territory expectations.
• Collaborates compliantly with other field team members (e.g., PTAMs, field medical, HEOR, IDN and Payer Account teams) and headquarter colleagues to create aligned business plans, focus on strategic drivers, share best practices, and inform initiatives.
• Role models ethics and integrity in the work that you do to support our culture of compliance and earn trust with external stakeholders, particularly in the context of this market and its history.

Qualifications

• 5+ experience in biotech sales; product launch experience is highly desired
• Product launch experience in acute pain and successfully engaging with diverse physicians is highly desired.
• Experience effectively engaging with retail pharmacies to ensure stocking and managed care pull through.
• Experience with pulling through the implementation of inpatient formularies, protocols, pathways, and order sets.
• Ability to understand the nuances of patient treatment in the geography, including but not limited to care coordination, patient referral patterns, and influence networks.
• Highly competent in a multitude of IT capabilities to support the business needs including Veeva CRM.
• Experience working in a highly matrixed environment.
• Bachelor’s degree

Skills

• Relationship-building with HCPs
• Clinical product knowledge and education
• Territory planning and market analysis
• Cross-functional collaboration
• Compliance and ethical conduct
• Sales forecasting and budget management
• IT proficiency including Veeva CRM

Education

• Bachelor’s degree

Additional Requirements

• Employee will be required to establish certain customer credentials and requirements, which include, but may not be limited to, successful completion of trainings, background screens, drug testing and vaccinations.
• Must live and work within the territory. Depending on the territory’s geography and work requirements may also be required to live within a reasonable distance to a major airport.
• Valid driver’s license and in good standing.
• Travel by car or airplane up to 80% of the time and work after hours as required by business needs.
• 10-30% of overnight travel may be required depending on territory.