Pain Territory Business Manager, Durham, NC

Role Summary

The Pain Territory Business Manager (TBM) is responsible for establishing and maintaining relationships with Health Care Professionals (HCPs) to promote the safe and effective use of JOURNAVX in acute pain. The TBM serves as a field representative within the community setting and collaborates with Pain Territory Account Managers (PTAMs) who manage hospital and health system volume, access, and targeted physicians within their networks.

Responsibilities

• Establishes meaningful and professional relationships with assigned physicians to build awareness and drive adoption of JOURNAVX.
• Develops and maintains expertise on the product’s clinical attributes and patient unmet need; educates healthcare professionals on product use in appropriate patients.
• Understands physicians, territory and market dynamics, stakeholder mapping, key decision maker relationships, patient protocols, referral networks, access, and drivers & barriers.
• Implements and maintains strategic territory business plans to identify opportunities and patient-focused solutions for growth, supporting PTAM-led account engagement in hospital settings.
• Drives sales performance and ensures forecasts and budgets meet or exceed territory expectations.
• Collaborates with field team members and headquarter colleagues to create aligned business plans, focus on strategic drivers, share best practices, and inform initiatives.
• Models ethics and integrity to support a culture of compliance and earn trust with external stakeholders.

Qualifications

• 5+ years of experience in biotech sales; product launch experience is highly desired.
• Product launch experience in acute pain and engaging with diverse physicians is highly desired.
• Experience engaging with retail pharmacies to ensure stocking and managed care pull through.
• Experience implementing inpatient formularies, protocols, pathways, and order sets.
• Understanding of patient treatment nuances in the geography, including care coordination and referral patterns.
• Proficiency with IT tools to support business needs, including Veeva CRM.
• Experience working in a highly matrixed environment.
• Bachelor’s degree.

Other Requirements

• Completion of trainings, background screens, drug testing, and vaccinations as required.
• Must live and work within the territory; may need to live within reasonable distance to a major airport.
• Valid driver’s license in good standing.
• Travel by car or airplane up to 80% of the time; may work after hours as required.
• 10-30% overnight travel may be required depending on territory.