Pain Territory Account Manager, Naples

Role Summary

The Pain Territory Account Manager is responsible for the geography between Bradenton and Naples, Florida, plan execution, delivering sales performance, and product promotion in their specified territories. The role requires maintaining knowledge of disease states and product labeling, educating referring HCPs, collaborating with internal and external stakeholders, and shaping and executing sales strategies. The role drives business growth through effective sales strategies, HCP engagement, and cross-functional dialogue with IDNs/ACOs/large community and government accounts to spread product awareness. The candidate should be goal-oriented, compliant, and proactive in using data insights to improve sales opportunities.

Responsibilities

• Establish meaningful and professional relationships within key accounts across multiple hospital system layers, including medical staff, administrative staff, pharmacies, formulary decision makers, and KTLs
• Develop and maintain expertise on the product’s clinical attributes and patient unmet needs; educate healthcare professionals on product use in appropriate patients
• Maintain clinical expertise in the disease area; articulate complex scientific data into clear presentations for technical and non-technical audiences
• Navigate the formulary process and deliver key product content to ensure timely inclusion on formularies, pathways, and protocols
• Use data reporting tools to understand trends and identify territory and customer opportunities with customer insights
• Move between non-digital and digital settings; strategically use tools to deliver customized customer experiences
• Develop understanding of institutional customer dynamics, stakeholder mapping, decision-maker relationship management, patient protocols, referral networks, access, and account drivers/barriers
• Implement and maintain strategic account plans to identify opportunities and patient-focused solutions for growth
• Drive sales performance and manage forecasts and budgets to meet or exceed territory expectations
• Collaborate with field team members and HQ colleagues to align business plans, share best practices, and inform initiatives
• Model ethics and integrity to support compliance and earn trust with external stakeholders
• Use CRM tools effectively to track activities, maintain call plans, and report progress against goals and KPIs
• Act as a bridge between the company and referring HCPs with conference attendance to foster relationships and inform strategic initiatives

Qualifications

• Proven ability to navigate hospital institutions and engage formulary management and product reviews to gain access and influence decision makers
• Experience implementing inpatient formularies, protocols, pathways, and order sets
• Proficiency in IT capabilities to support business needs including CRM
• Experience in launching new products preferred
• Willingness to establish customer credentials and complete trainings, background screens, drug testing, and vaccinations as required
• Must live and work within the territory; may need to reside near a major airport
• Valid driver's license and good standing
• Travel by car or airplane up to 80% of the time; some after-hours work may be required
• 10–30% overnight travel may be required depending on territory
• Ability to travel up to 100% to assigned locations

Education

• Bachelor’s degree
• 5+ years in biotech sales; hospital/institution product launch experience highly desired
• 3+ years of Account Management experience and ability to leverage existing institutional relationships