Key Responsibilities:
- Navigate and resolve account challenges with effective, tailored solutions.
- Build a strategic territory plan aligned to shared priorities to drive product demand and improve patient outcomes.
- Partner with territory teammates, field teams, and home-office colleagues to deliver access support.
- Use knowledge of the market, competitive landscape, and cross-functional dynamics to anticipate opportunities and respond with agility.
- Use territory data and market trends to uncover local insights, support pull-through, and lead customer engagements (virtual or in person).
- Facilitate planning sessions with key stakeholders to solve complex challenges across functions.
- Deliver real-time access support and work with Patient Specialty Services (PSS) for a seamless customer experience.
- Use digital tools and omni-channel strategies to personalize outreach and engage customers virtually and face-to-face.
Essential Requirements:
- Bachelorโs degree (4-year).
- Experience in pharmaceutical/biotech/healthcare or similar complex sales environments with geographically dispersed teams within the last 5 years (Associate level: limited prior sales experience encouraged).
- Proven track record of consistent high performance selling to large accounts/key customers.
- Self-starter with analytic skills to prioritize relevant information; ethical leadership and compliance mindset.
- Reside within territory or within 50 miles of territory border; travel 60โ80% and valid driverโs license.
Desirable Requirements:
- Experience across therapeutic groups/disease states, account management strategy, and new product launches.
- Understanding of patient services, market access, buy-and-bill, specialty pharmacy, reimbursement, and/or medical calling on HCPs.
Leveling Guidelines:
- Associate: 4+ years military leadership (or limited sales experience) + strong cross-functional collaboration and communication.
- Territory: 2+ years in specialty pharma/biotech/healthcare or similar + cross-functional collaboration.
- Senior: 5+ years in similar complex sectors + cross-functional collaboration.
Driving is an essential function: fully valid and unrestricted driverโs license.
Training (field roles): complete initial training (including home study; max 8 hours/day and 40 hours/week).