Position Summary
- The Oncology Account Executive drives sustained territory growth through new account acquisition and expansion of existing customer relationships. Combines strategic prospecting, consultative selling, and high-touch account management to position Caris as the preferred partner for comprehensive tumor profiling solutions.
Job Responsibilities
Sales & Territory Growth
- Drive new account acquisition and organic growth via strategic prospecting, value-based selling, and clinical education.
- Position Caris as a preferred or sole-source provider of tumor profiling and molecular intelligence solutions.
- Analyze territory opportunities and develop strategic sales plans.
- Meet or exceed assigned revenue, activity, and performance targets.
Account Management & Customer Experience
- Build/maintain strong customer relationships through consistent in-person engagement.
- Ensure seamless customer experience across the full order lifecycle.
- Communicate with stakeholders and escalate issues when satisfaction is at risk.
- Execute retention strategies; identify upselling/cross-selling opportunities.
Clinical & Technical Expertise
- Engage oncology clinicians and allied teams across clinics, labs, and hospitals.
- Support physicians with ordering and interpretation of the CMI platform (including access to PHI when required).
- Advise on technology solutions (portals, EMR integrations, workflows).
- Maintain knowledge of molecular profiling, biomarkers, and competitive offerings.
Business, Reimbursement & Market Insight
- Provide consultative guidance on billing, reimbursement, and payer dynamics.
- Support laboratory reimbursement and operational workflows.
- Share market trends, customer feedback, and competitive insights.
Collaboration & Administration
- Collaborate with Client Services, Regional Business Directors, and Commercial Leadership.
- Maintain accurate CRM documentation and required administrative tasks.
- Maintain assigned company assets; support conferences/trade shows; perform other duties as assigned.
Required Qualifications / Skills
- Bachelorโs degree.
- 3+ years relevant sales experience.
- Strong understanding of oncology practices and molecular diagnostics.
- Knowledge of billing/reimbursement environments.
- Excellent communication and relationship-building skills.
- Ability to manage multiple priorities in a matrixed environment.
- Proficiency with Microsoft Office and CRM tools.
- Valid driverโs license; travel regularly.
Preferred Qualifications / Skills
- 5+ years sales experience in oncology or molecular diagnostics.
- Established oncology/pathology relationships.
- Familiarity with hospital systems and pathology networks.
Additional
- Ability to sit/stand for extended periods; lift routine office materials.
- Travel required (may include evenings/weekends/holidays).