Oncology Account Executive - Brooklyn-Queens
Caris Life Sciences
8 hours ago
On-site
New York, United States
Sales
Position Summary
The Oncology Account Executive is a customer-facing sales professional responsible for driving sustained territory growth through new account acquisition and expansion of existing customer relationships. Combines strategic prospecting, consultative selling, and high-touch account management to position Caris as the preferred partner for comprehensive tumor profiling solutions.
Key Responsibilities
Sales & Territory Growth
- Drive new account acquisition and organic growth through strategic prospecting, value-based selling, and clinical education.
- Position Caris as a preferred or sole-source provider of tumor profiling and molecular intelligence solutions.
- Analyze territory opportunities and develop strategic sales plans to achieve growth objectives.
- Meet or exceed assigned revenue, activity, and performance targets.
Account Management & Customer Experience
- Build and maintain strong customer relationships through consistent in-person engagement.
- Ensure a seamless customer experience across the full order lifecycle.
- Maintain open communication with key account stakeholders and escalate issues when satisfaction is at risk.
- Execute retention strategies and identify upselling and cross-selling opportunities.
Clinical & Technical Expertise
- Engage with oncology clinicians and allied teams across clinics, pathology labs, and hospital settings.
- Support physicians with ordering and interpretation of the CMI platform (including access to PHI when required).
- Demonstrate and advise on technology solutions such as portals, EMR integrations, and workflows.
- Maintain knowledge of molecular profiling, biomarkers, and competitive offerings.
Business, Reimbursement & Market Insight
- Provide consultative guidance on billing, reimbursement, and payer dynamics.
- Serve as a resource on laboratory reimbursement and operational workflows.
- Share market trends, customer feedback, and competitive insights with leadership.
Collaboration & Administration
- Collaborate with Client Services, Regional Business Directors, and Commercial Leadership.
- Maintain accurate CRM documentation and complete required administrative tasks.
- Maintain assigned company assets; support meetings, conferences, and trade shows as required.
- Perform other duties as assigned.
Required Qualifications
- Bachelor’s degree required.
- Minimum of 3 years of relevant sales experience.
- Strong understanding of oncology practices and molecular diagnostics.
- Knowledge of billing and reimbursement environments.
- Excellent communication and relationship-building skills.
- Ability to manage multiple priorities in a matrixed environment.
- Proficiency with Microsoft Office and CRM tools.
- Valid driver’s license and willingness to travel regularly.
- Successful completion of pre-employment requirements.
Preferred Qualifications
- 5+ years of sales experience with oncology or molecular diagnostics focus.
- Established oncology or pathology relationships.
- Familiarity with hospital systems and pathology networks.
Additional Information / Demands
- Ability to sit or stand for extended periods; lift routine office materials.
- Travel required, including possible evenings, weekends, or holidays.
The Oncology Account Executive is a customer-facing sales professional responsible for driving sustained territory growth through new account acquisition and expansion of existing customer relationships. Combines strategic prospecting, consultative selling, and high-touch account management to position Caris as the preferred partner for comprehensive tumor profiling solutions.
Key Responsibilities
Sales & Territory Growth
- Drive new account acquisition and organic growth through strategic prospecting, value-based selling, and clinical education.
- Position Caris as a preferred or sole-source provider of tumor profiling and molecular intelligence solutions.
- Analyze territory opportunities and develop strategic sales plans to achieve growth objectives.
- Meet or exceed assigned revenue, activity, and performance targets.
Account Management & Customer Experience
- Build and maintain strong customer relationships through consistent in-person engagement.
- Ensure a seamless customer experience across the full order lifecycle.
- Maintain open communication with key account stakeholders and escalate issues when satisfaction is at risk.
- Execute retention strategies and identify upselling and cross-selling opportunities.
Clinical & Technical Expertise
- Engage with oncology clinicians and allied teams across clinics, pathology labs, and hospital settings.
- Support physicians with ordering and interpretation of the CMI platform (including access to PHI when required).
- Demonstrate and advise on technology solutions such as portals, EMR integrations, and workflows.
- Maintain knowledge of molecular profiling, biomarkers, and competitive offerings.
Business, Reimbursement & Market Insight
- Provide consultative guidance on billing, reimbursement, and payer dynamics.
- Serve as a resource on laboratory reimbursement and operational workflows.
- Share market trends, customer feedback, and competitive insights with leadership.
Collaboration & Administration
- Collaborate with Client Services, Regional Business Directors, and Commercial Leadership.
- Maintain accurate CRM documentation and complete required administrative tasks.
- Maintain assigned company assets; support meetings, conferences, and trade shows as required.
- Perform other duties as assigned.
Required Qualifications
- Bachelor’s degree required.
- Minimum of 3 years of relevant sales experience.
- Strong understanding of oncology practices and molecular diagnostics.
- Knowledge of billing and reimbursement environments.
- Excellent communication and relationship-building skills.
- Ability to manage multiple priorities in a matrixed environment.
- Proficiency with Microsoft Office and CRM tools.
- Valid driver’s license and willingness to travel regularly.
- Successful completion of pre-employment requirements.
Preferred Qualifications
- 5+ years of sales experience with oncology or molecular diagnostics focus.
- Established oncology or pathology relationships.
- Familiarity with hospital systems and pathology networks.
Additional Information / Demands
- Ability to sit or stand for extended periods; lift routine office materials.
- Travel required, including possible evenings, weekends, or holidays.