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Neuroscience Territory Account Specialist – Southern Tucson / Phoenix

Novartis
August 25, 2026
Remote friendly (Field, MN)
United States
Sales
Key Responsibilities:
- Navigate and resolve challenges within accounts to ensure customer needs are met with effective, tailored solutions.
- Build a strategic territory plan aligning shared priorities and using insights/tactics to drive product demand and improve patient outcomes.
- Partner with territory teammates, field teams, and home-office colleagues to deliver access support.
- Apply knowledge of the market, competitive landscape, and cross-functional dynamics to anticipate opportunities and respond with agility.
- Use territory data and market trends for local insights, pull-through efforts, and impactful customer engagements (virtual or in person).
- Facilitate planning sessions with key stakeholders to solve complex challenges and collaborate across functions.
- Deliver real-time access support and work closely with Patient Specialty Services (PSS) for seamless customer experience.
- Use digital tools and omni-channel strategies to personalize outreach and engage customers (virtual and face-to-face).

Essential Requirements:
- Bachelor’s degree (4-year).
- Experience (per level) in pharmaceutical/biotech/healthcare or similarly structured industries with large, geographically dispersed sales teams within the last 5 years; applicants from complex sales environments (e.g., medical devices, diagnostics, life sciences services, insurance, B2B) encouraged.
- Proven track record navigating and successfully selling to large accounts/key customers.
- Self-starter with analytic/problem-solving skills and ethical leadership to ensure compliance.
- Reside within territory or within 50 miles of the territory border; travel 60–80%; must have valid driver’s license.

Desirable Requirements:
- Experience across therapeutic groups/disease states, account management strategy, and new product launches.
- Understanding of patient services, market access, buy-and-bill, specialty pharmacy, reimbursement, and/or medical calling on HCPs.

Leveling Guidelines (high level):
- Associate: 4+ years military leadership or limited sales experience.
- Territory: 2+ years relevant specialty sales.
- Senior: 5+ years relevant specialty sales.
- Executive: 10+ years relevant specialty sales.

Application/Other:
- Driving is essential; valid unrestricted driver’s license required.
- Field roles: complete initial training/home study (≤8 hours/day, ≤40 hours/week).