Neuroscience Territory Account Specialist – Rochester
Novartis
8 hours ago
Remote friendly (Buffalo, NY)
United States
Sales
Key Responsibilities:
- Navigate and resolve challenges within accounts to ensure customer needs are met with effective, tailored solutions.
- Build a strategic territory plan by aligning shared priorities and applying insights and tactics that drive product demand and support better patient outcomes.
- Partner proactively with territory teammates, field teams, and home-office colleagues to address customer needs and deliver access support.
- Apply deep knowledge of the market, competitive landscape, and cross-functional dynamics to anticipate opportunities and respond to challenges with agility.
- Use territory data and market trends to uncover local insights, support pull-through efforts, and lead impactful customer engagements—virtually or in person.
- Facilitate planning sessions with key stakeholders to solve complex challenges and collaborate across functions with urgency.
- Deliver real-time access support and work closely with Patient Specialty Services (PSS) to ensure seamless customer experience.
- Harness digital tools and omni-channel strategies to personalize outreach and engage customers in virtual and face-to-face settings.
Essential Requirements:
- Bachelor’s degree (4-year college/university).
- Experience (within last 5 years) in pharmaceutical, biotech, healthcare, or similar industries with large, geographically dispersed sales teams (or other complex sales environments such as medical devices, diagnostics, life sciences services, insurance, consumer health, or B2B where field leadership and customer engagement are central). Associate applicants with limited prior sales experience are encouraged.
- Proven track record of consistent high performance selling to large accounts/key customers.
- Self-starter with analytic abilities and ethical leadership; ability to support compliance with company policies and applicable laws.
- Must reside within the territory or within 50 miles of the territory border; travel 60–80% across geography; drive and/or fly within territory; valid driver’s license.
Desirable Requirements:
- Experience across therapeutic groups, disease states, account management strategy, and new product launches.
- Knowledge of patient services, market access, buy-and-bill, specialty pharmacy, reimbursement, and/or medical calling on HCPs related to sophisticated product/reimbursement pathways.
Leveling Guidelines (by experience):
- Associate Territory Account Specialist: 4+ years military leadership (or limited prior sales experience).
- Territory Account Specialist: 2+ years’ relevant sales experience in specialty pharma/biotech/healthcare (or similar complex sectors).
- Senior Territory Account Specialist: 5+ years’ relevant experience.
- Executive Territory Account Specialist: 10+ years’ relevant experience.
Additional Notes (role requirements/training/compensation):
- Driving is an essential function; must have a fully valid and unrestricted driver’s license (with reasonable accommodations where applicable).
- Field roles with a dedicated training period require completion of initial training including home study ≤8 hours/day and ≤40 hours/week.
- Salary range (expected): Associate $77,000–$143,000; Territory $93,800–$174,200; Senior $119,700–$222,300; Executive $132,300–$245,700. Performance-based cash incentive; eligibility for annual equity awards depending on level. US-based eligible employees receive comprehensive benefits (health, life, disability, 401(k) with match, and time off).
Application Instructions:
- Apply only if the location is accessible to you (no relocation support) and company will not sponsor visas for this position.
- Navigate and resolve challenges within accounts to ensure customer needs are met with effective, tailored solutions.
- Build a strategic territory plan by aligning shared priorities and applying insights and tactics that drive product demand and support better patient outcomes.
- Partner proactively with territory teammates, field teams, and home-office colleagues to address customer needs and deliver access support.
- Apply deep knowledge of the market, competitive landscape, and cross-functional dynamics to anticipate opportunities and respond to challenges with agility.
- Use territory data and market trends to uncover local insights, support pull-through efforts, and lead impactful customer engagements—virtually or in person.
- Facilitate planning sessions with key stakeholders to solve complex challenges and collaborate across functions with urgency.
- Deliver real-time access support and work closely with Patient Specialty Services (PSS) to ensure seamless customer experience.
- Harness digital tools and omni-channel strategies to personalize outreach and engage customers in virtual and face-to-face settings.
Essential Requirements:
- Bachelor’s degree (4-year college/university).
- Experience (within last 5 years) in pharmaceutical, biotech, healthcare, or similar industries with large, geographically dispersed sales teams (or other complex sales environments such as medical devices, diagnostics, life sciences services, insurance, consumer health, or B2B where field leadership and customer engagement are central). Associate applicants with limited prior sales experience are encouraged.
- Proven track record of consistent high performance selling to large accounts/key customers.
- Self-starter with analytic abilities and ethical leadership; ability to support compliance with company policies and applicable laws.
- Must reside within the territory or within 50 miles of the territory border; travel 60–80% across geography; drive and/or fly within territory; valid driver’s license.
Desirable Requirements:
- Experience across therapeutic groups, disease states, account management strategy, and new product launches.
- Knowledge of patient services, market access, buy-and-bill, specialty pharmacy, reimbursement, and/or medical calling on HCPs related to sophisticated product/reimbursement pathways.
Leveling Guidelines (by experience):
- Associate Territory Account Specialist: 4+ years military leadership (or limited prior sales experience).
- Territory Account Specialist: 2+ years’ relevant sales experience in specialty pharma/biotech/healthcare (or similar complex sectors).
- Senior Territory Account Specialist: 5+ years’ relevant experience.
- Executive Territory Account Specialist: 10+ years’ relevant experience.
Additional Notes (role requirements/training/compensation):
- Driving is an essential function; must have a fully valid and unrestricted driver’s license (with reasonable accommodations where applicable).
- Field roles with a dedicated training period require completion of initial training including home study ≤8 hours/day and ≤40 hours/week.
- Salary range (expected): Associate $77,000–$143,000; Territory $93,800–$174,200; Senior $119,700–$222,300; Executive $132,300–$245,700. Performance-based cash incentive; eligibility for annual equity awards depending on level. US-based eligible employees receive comprehensive benefits (health, life, disability, 401(k) with match, and time off).
Application Instructions:
- Apply only if the location is accessible to you (no relocation support) and company will not sponsor visas for this position.