Neuroscience Territory Account Specialist – Rochester
Novartis
9 hours ago
On-site
Syracuse, NY
Sales
Key Responsibilities:
- Navigate and resolve challenges within accounts to ensure customer needs are met with effective, tailored solutions.
- Build a strategic territory plan by aligning shared priorities and applying insights and tactics that drive product demand and support better patient outcomes.
- Partner proactively with territory teammates, field teams, and home-office colleagues to address customer needs and deliver access support.
- Apply deep knowledge of the market, competitive landscape, and cross-functional dynamics to anticipate opportunities and respond to challenges with agility.
- Use territory data and market trends to uncover local insights, support pull-through efforts, and lead impactful customer engagements (virtually or in person).
- Facilitate planning sessions with key stakeholders to solve complex challenges and collaborate across functions to meet customer needs with urgency.
- Deliver real-time access support and work closely with Patient Specialty Services (PSS) to ensure seamless customer experience.
- Harness digital tools and omnichannel strategies to personalize outreach and engage customers virtually and face-to-face.
Essential Requirements:
- Bachelor’s degree (4-year college/university).
- Experience in pharmaceutical, biotech, healthcare, or similarly structured industries with large, geographically dispersed sales teams within the last 5 years (or complex sales environments such as medical devices, diagnostics, life sciences services, insurance, consumer health, or B2B).
- Proven high-performance track record selling to large accounts and key customers.
- Self-starter with analytic abilities; ethical leadership and compliance with company policies and laws.
- Reside within the territory (or within a reasonable daily commute of 50 miles from the territory border); travel 60–80% across the geography; valid driver’s license.
Desirable Requirements:
- Experience across therapeutic groups, disease states, account management strategy, and new product launches.
- Knowledge of patient services, market access, buy-and-bill, specialty pharmacy, reimbursement, and/or medical calling on HCPs.
Additional Notes:
- Driving is an essential function; must have a fully valid and unrestricted driver’s license.
- For field roles with a dedicated training period: complete initial training, including home study (≤8 hours/day; ≤40 hours/week).
Compensation/Benefits (as stated):
- Salary ranges by level: Associate $77,000–$143,000; Territory $93,800–$174,200; Senior $119,700–$222,300; Executive $132,300–$245,700. Performance-based cash incentive; potential annual equity awards (level-dependent). US-based eligible employees receive health/life/disability benefits, 401(k) with match, and time off (vacation, personal days, holidays, other leaves).
Leveling Guidelines:
- Associate: 4+ years military leadership (or limited prior sales experience).
- Territory: 2+ years in complex healthcare/specialty sales roles.
- Senior: 5+ years in similar complex sales roles.
- Executive: 10+ years in similar complex sales roles.
- Navigate and resolve challenges within accounts to ensure customer needs are met with effective, tailored solutions.
- Build a strategic territory plan by aligning shared priorities and applying insights and tactics that drive product demand and support better patient outcomes.
- Partner proactively with territory teammates, field teams, and home-office colleagues to address customer needs and deliver access support.
- Apply deep knowledge of the market, competitive landscape, and cross-functional dynamics to anticipate opportunities and respond to challenges with agility.
- Use territory data and market trends to uncover local insights, support pull-through efforts, and lead impactful customer engagements (virtually or in person).
- Facilitate planning sessions with key stakeholders to solve complex challenges and collaborate across functions to meet customer needs with urgency.
- Deliver real-time access support and work closely with Patient Specialty Services (PSS) to ensure seamless customer experience.
- Harness digital tools and omnichannel strategies to personalize outreach and engage customers virtually and face-to-face.
Essential Requirements:
- Bachelor’s degree (4-year college/university).
- Experience in pharmaceutical, biotech, healthcare, or similarly structured industries with large, geographically dispersed sales teams within the last 5 years (or complex sales environments such as medical devices, diagnostics, life sciences services, insurance, consumer health, or B2B).
- Proven high-performance track record selling to large accounts and key customers.
- Self-starter with analytic abilities; ethical leadership and compliance with company policies and laws.
- Reside within the territory (or within a reasonable daily commute of 50 miles from the territory border); travel 60–80% across the geography; valid driver’s license.
Desirable Requirements:
- Experience across therapeutic groups, disease states, account management strategy, and new product launches.
- Knowledge of patient services, market access, buy-and-bill, specialty pharmacy, reimbursement, and/or medical calling on HCPs.
Additional Notes:
- Driving is an essential function; must have a fully valid and unrestricted driver’s license.
- For field roles with a dedicated training period: complete initial training, including home study (≤8 hours/day; ≤40 hours/week).
Compensation/Benefits (as stated):
- Salary ranges by level: Associate $77,000–$143,000; Territory $93,800–$174,200; Senior $119,700–$222,300; Executive $132,300–$245,700. Performance-based cash incentive; potential annual equity awards (level-dependent). US-based eligible employees receive health/life/disability benefits, 401(k) with match, and time off (vacation, personal days, holidays, other leaves).
Leveling Guidelines:
- Associate: 4+ years military leadership (or limited prior sales experience).
- Territory: 2+ years in complex healthcare/specialty sales roles.
- Senior: 5+ years in similar complex sales roles.
- Executive: 10+ years in similar complex sales roles.