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Neuroscience Territory Account Specialist โ€“ Los Angeles

Novartis
9 hours ago
Remote friendly (Field, MN)
United States
Sales
Key Responsibilities
- Navigate and resolve challenges within accounts to ensure customer needs are met with effective, tailored solutions.
- Build a strategic territory plan by aligning shared priorities and applying insights and tactics that drive product demand and support better patient outcomes.
- Partner proactively with territory teammates, field teams, and home-office colleagues to address customer needs and deliver access support.
- Apply deep knowledge of the market, competitive landscape, and cross-functional dynamics to anticipate opportunities and respond to challenges with agility.
- Use territory data and market trends to uncover local insights, support pull-through efforts, and lead impactful customer engagements (virtually or in person).
- Facilitate planning sessions with key stakeholders to solve complex challenges and collaborate across functions with urgency.
- Deliver real-time access support and work closely with Patient Specialty Services (PSS) to ensure seamless customer experience.
- Harness digital tools and omni-channel strategies to personalize outreach and engage customers in virtual and face-to-face settings.

Essential Requirements
- Bachelorโ€™s degree required from a 4-year college or university.
- Experience in pharmaceutical/biotech/healthcare (or similarly structured industries) with large, geographically dispersed sales teams within the last 5 years; candidates from other complex sales environments (e.g., medical devices, diagnostics, life sciences services, insurance, consumer health, B2B) are welcome.
- Proven track record of consistent high performance selling to large accounts and key customers.
- Self-starter with analytic abilities to prioritize relevant information to solve customer needs; ethical leadership and compliance with company policies and laws.
- Must reside within the territory (or within 50 miles of the territory border); travel 60โ€“80%; must be able to drive and/or fly; valid driverโ€™s license required.

Desirable Requirements
- Experience across therapeutic groups, disease states, account management strategy, and new product launches.
- Knowledge of patient services/market access, buy-and-bill, specialty pharmacy, reimbursement, and/or medical calling on HCPs.

Leveling Guidelines (experience-based)
- Associate: 4+ years military leadership (recently separated) or limited prior sales experience.
- Territory: 2+ years relevant specialty/healthcare/complex sales within last 5 years.
- Senior: 5+ years relevant experience within last 5 years.
- Executive: 10+ years relevant experience within last 5 years.

Driving is an essential function (must have a fully valid and unrestricted driverโ€™s license).

Field training: complete initial training including home study (8 or fewer hours/day, 40 or fewer hours/week).

Compensation/Benefits (as stated)
- Expected salary range by level: Associate $77,000โ€“$143,000; Territory $93,800โ€“$174,200; Senior $119,700โ€“$222,300; Executive $132,300โ€“$245,700.
- Performance-based cash incentive; potential eligibility for annual equity awards (level-dependent).
- US benefits may include health, life, disability, 401(k) with match, and time off (vacation/personal days/holidays/other leaves).

Application instructions
- Not provided in the text.