Neuroscience Territory Account Specialist – Los Angeles
Novartis
9 hours ago
Remote friendly (Los Angeles, CA)
United States
Sales
Key Responsibilities:
- Navigate and resolve challenges within accounts to ensure customer needs are met with effective, tailored solutions.
- Build a strategic territory plan by aligning shared priorities and applying insights and tactics that drive product demand and support better patient outcomes.
- Partner proactively with territory teammates, field teams, and home-office colleagues to address customer needs and deliver access support.
- Apply deep knowledge of the market, competitive landscape, and cross-functional dynamics to anticipate opportunities and respond to challenges with agility.
- Use territory data and market trends to uncover local insights, support pull-through efforts, and lead impactful customer engagements (virtually or in person).
- Facilitate planning sessions with key stakeholders to solve complex challenges and collaborate across functions to meet customer needs with urgency.
- Deliver real-time access support and work closely with Patient Specialty Services (PSS) to ensure seamless customer experience.
- Harness digital tools and omni-channel strategies to personalize outreach and engage customers across both virtual and face-to-face settings.
Essential Requirements:
- Bachelor’s degree required.
- Experience in pharmaceutical/biotech/healthcare (or similarly structured industries) with large, geographically dispersed sales teams within the last 5 years; welcomes related complex sales backgrounds (e.g., medical devices, diagnostics, life sciences services, insurance, consumer health, B2B).
- Proven track record of consistent high performance selling to large accounts.
- Self-starter with analytic abilities; ethical leadership and commitment to compliance.
- Live within the territory or within 50 miles of the territory border; travel 60–80%; valid driver’s license; ability to drive and/or fly within the territory.
Desirable Requirements:
- Experience across therapeutic groups/disease states, account management strategy, and new product launches.
- Knowledge of patient services, market access, buy-and-bill, specialty pharmacy, and reimbursement; experience calling on HCPs.
Leveling Guidelines (filled commensurate with experience):
- Associate: military leadership (4+ years) or limited sales experience.
- Territory Account Specialist: 2+ years’ complex sales experience in relevant industries.
- Senior: 5+ years’ complex sales experience.
- Executive: 10+ years’ complex sales experience.
Driving is an Essential Function: must have a fully valid, unrestricted driver’s license.
Field Role Training: complete initial training including home study (≤8 hours/day, ≤40 hours/week).
- Navigate and resolve challenges within accounts to ensure customer needs are met with effective, tailored solutions.
- Build a strategic territory plan by aligning shared priorities and applying insights and tactics that drive product demand and support better patient outcomes.
- Partner proactively with territory teammates, field teams, and home-office colleagues to address customer needs and deliver access support.
- Apply deep knowledge of the market, competitive landscape, and cross-functional dynamics to anticipate opportunities and respond to challenges with agility.
- Use territory data and market trends to uncover local insights, support pull-through efforts, and lead impactful customer engagements (virtually or in person).
- Facilitate planning sessions with key stakeholders to solve complex challenges and collaborate across functions to meet customer needs with urgency.
- Deliver real-time access support and work closely with Patient Specialty Services (PSS) to ensure seamless customer experience.
- Harness digital tools and omni-channel strategies to personalize outreach and engage customers across both virtual and face-to-face settings.
Essential Requirements:
- Bachelor’s degree required.
- Experience in pharmaceutical/biotech/healthcare (or similarly structured industries) with large, geographically dispersed sales teams within the last 5 years; welcomes related complex sales backgrounds (e.g., medical devices, diagnostics, life sciences services, insurance, consumer health, B2B).
- Proven track record of consistent high performance selling to large accounts.
- Self-starter with analytic abilities; ethical leadership and commitment to compliance.
- Live within the territory or within 50 miles of the territory border; travel 60–80%; valid driver’s license; ability to drive and/or fly within the territory.
Desirable Requirements:
- Experience across therapeutic groups/disease states, account management strategy, and new product launches.
- Knowledge of patient services, market access, buy-and-bill, specialty pharmacy, and reimbursement; experience calling on HCPs.
Leveling Guidelines (filled commensurate with experience):
- Associate: military leadership (4+ years) or limited sales experience.
- Territory Account Specialist: 2+ years’ complex sales experience in relevant industries.
- Senior: 5+ years’ complex sales experience.
- Executive: 10+ years’ complex sales experience.
Driving is an Essential Function: must have a fully valid, unrestricted driver’s license.
Field Role Training: complete initial training including home study (≤8 hours/day, ≤40 hours/week).